Authenticx

Data Scientist

• Developing machine learning models using natural language process that will be integrated into automated processes.
• Building and training models, deploying model pipelines, and implementing algorithms to extract insights from unstructured data.
• Troubleshooting and providing technical solutions to resolve issues.
• Utilizing Python, SQL, and NLP/machine learning technologies to perform conversational analytics.
• Analyzing structured and unstructured data and building predictive models using various approaches.
• Searching through large data sets and transforming data for analysis.
• Creating reports and presentations to translate complex analytical results into business impacts for executive leaders.
• Documenting and maintaining codebase standards, contributing to ongoing quality and reliability improvements.

Security Analyst

• Monitor and triage Microsoft Defender alerts across endpoints, identity, and cloud
• Review Intune/MDM compliance dashboards, validate endpoint patch status, and follow up on non-compliant devices
• Monitor Azure Defender for Cloud, Azure Policy, and Entra ID for anomalous activity
• Handle front-line employee security questions and requests
• Review access to protected systems and validate permissions remain appropriate
• Perform abuse screening per established runbook
• Execute web application security scans and document findings
• Verify Conditional Access policies are operating as configured and investigate any drift
• Review and adjust web filtering rules and endpoint traffic controls
• Prepare security metrics reports for leadership
• Surface process and tooling improvements to your manager
• Coordinate vulnerability scanning with our third-party security partner; triage results, brief Engineering on findings, and drive remediation to closure within SLA
• Support compliance evidence collection per compliance team direction
• Own coordination of our penetration test: scoping, scheduling, stakeholder liaison, and remediation tracking
• Support the annual audit evidence collection process

Account Manager

• Identify, recruit, and activate Trusted Advisors and agencies sourcing through Telarus, AVANT, and Bridgepointe, with secondary focus on Sandler Partners, Intelisys, AppDirect, and other relevant TSDs as opportunities arise.
• Drive Authenticx’s presence at TSD-led events, advisor councils, and supplier showcases to build pipeline and brand affinity.
• Provide structured onboarding and enablement for new advisor partners, including value proposition, ideal customer profile, discovery framework, sales motion, and deal registration process, as directed in the Authenticx Channel Methodology.
• Serve as Authenticx’s primary point of contact with channel managers, supplier managers, and leadership at Telarus, AVANT, and Bridgepointe.
• Maintain consistent, high-touch engagement with top-producing advisors through quarterly business reviews, joint customer calls, and ongoing pipeline management.
• Provide ongoing support and quickly resolve partner-facing issues, coordinating with sales engineering, customer success, and operations to keep deals moving.
• Monitor partner performance, deliver feedback, and make program adjustments as needed.
• Develop and execute a national channel sales plan tied to Authenticx’s revenue targets, with quarterly milestones for advisor recruitment, pipeline generation, and qualified opportunities passed to direct sales.
• Own the front of the funnel: work with Trusted Advisors to identify, qualify, and generate opportunities, then hand off to the Authenticx direct sales team, who will partner with the Trusted Advisor to advance and close the business.
• Stay engaged with the direct sales team and Trusted Advisor throughout the deal cycle to ensure smooth handoff, remove channel-side friction, and protect the partner relationship.
• Collaborate with TSD supplier managers on co-marketing activities, including spiffs, promotions, MDF-funded events, webinars, and campaigns aligned to Authenticx’s ICP.
• Manage advisor pipeline and deal registration end-to-end in CRM, with clear visibility for both channel and direct sales leadership.
• Own cross functional collaboration with Authenticx, marketing, product, sales and executive teams in order to maintain visibility and support of channel business and results.
• Deliver accurate weekly and monthly forecasts and reports to leadership, with clear visibility into pipeline by TSD, by advisor, and by stage.
• Maintain CRM hygiene and manage all channel activity through the company CRM.
• Analyze partner production and market data to identify high-potential advisors, underperforming relationships, and whitespace by region or vertical.
• Regularly review and update channel business plans and strategies to align with organizational goals.
• Ensure all partner agreements are properly executed and adhere to Authenticx’s commercial terms, deal registration policy, and TSD master agreements.
• Stay informed about industry trends, competitive landscape, and partner feedback, and bring that intelligence back to product, marketing, and sales leadership through appropriate channels.
• Represent Authenticx in the channel community, reinforcing the brand’s positioning in conversation intelligence, contact center analytics, and healthcare CX.

Data Scientist

Security Analyst

Channel Partner Manager