General Manager – Delivery
Australian Payments Plus
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
Visit company websiteExplore more
Tech Stack
About the role
- Provide strategic leadership of the delivery portfolio, ensuring alignment with AP+ strategy and group priorities.
- Implement delivery strategies, standards and frameworks that support effective, repeatable and scalable execution.
- Govern delivery outcomes through robust risk, compliance and assurance practices, ensuring regulatory, security and policy requirements are met.
- Ensure effective benefits management for major initiatives, ensuring benefits are clearly defined, tracked and realised in partnership with business owners.
- Own financial management for the delivery portfolio, including budgeting, forecasting, cost control and value optimisation.
- Build and maintain strong stakeholder relationships across AP+ brands, member institutions, regulators and vendors to enable successful delivery.
- Lead, coach and develop a high-performing delivery leadership team, fostering accountability, collaboration and continuous improvement.
- Establish and maintain clear performance and measurement frameworks for delivery, including KPIs, reporting and insights to inform decisions.
- Champion delivery excellence and continuous improvement, leveraging lessons learned, innovation and best practice to uplift organisational capability.
- Contribute as a senior leader to broader AP+ strategy, culture and change, modelling AP+ values and cross-group collaboration.
Requirements
- Tertiary qualifications in business, technology, engineering or a related discipline.
- Post-graduate qualifications in management, finance or a related field desirable.
- Relevant certification in project, programme, portfolio or agile delivery (e.g. PRINCE2, MSP, PMP, Agile/Scrum) highly regarded.
- Extensive senior leadership experience in complex, multi-stakeholder environments, ideally within financial services, payments or other regulated industries.
- Proven track record in leading large, multi-stream delivery portfolios or programmes end-to-end, from strategy and business case through to operational handover and benefits realisation.
- Demonstrated experience in financial management, risk and governance, and in managing external partners and vendors to deliver critical services.
- Deep working knowledge of delivery methodologies and frameworks (e.g. agile, waterfall, hybrid), portfolio management and benefits realisation.
- Strong understanding of the Australian payments’ ecosystem, including regulatory, risk, security and operational considerations.
- Sound knowledge of organisational performance management, measurement and reporting practices to support data-driven decision-making.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementrisk managementgovernanceportfolio managementbenefits realisationdelivery methodologiesagilewaterfallhybridperformance management
Soft skills
strategic leadershipstakeholder managementcoachingcollaborationcontinuous improvementaccountabilitycommunicationdecision-makinginnovationrelationship building
Certifications
PRINCE2MSPPMPAgileScrum