Aurora Solar

Solutions Engineer

Aurora Solar

full-time

Posted on:

Location Type: Hybrid

Location: Munich • Germany

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Tech Stack

ERP

About the role

  • Support customers throughout their journey from early discovery through onboarding, integration, and ongoing use.
  • Build a strong understanding of Aurora’s platform, APIs, and integrations through hands-on customer work, mentorship, and collaboration with senior team members.
  • Partner closely with Account Executives to tailor solutions to customer workflows, support integrations, and lead product training that empower customers to unlock Aurora’s full potential.
  • Deliver engaging product demonstrations and hands-on workshops that educate and empower customers.
  • Support customers through onboarding, integrations, and early growth alongside Sales and Customer Success.
  • Build ROI-driven workflow diagrams, cost stack models, and system architecture plans to showcase Aurora’s impact.
  • Translate customer challenges into clear product and API-based solutions that streamline operations and boost efficiency.
  • Gather customer feedback and share insights with Product and Engineering to inform continuous improvement.

Requirements

  • 2+ years of experience in solutions engineering, solution consulting, sales engineering, or a related customer-facing technical role in B2B SaaS.
  • Ability to distill complex business needs into clear, actionable technical requirements.
  • Foundational understanding of APIs and system integrations, paired with strong curiosity and problem-solving skills.
  • Comfort supporting and delivering technical training sessions for external customers.
  • Clear communication and presentation skills in both German and English.
  • Self-starter energy and a genuine interest in solar, clean technology, and meaningful innovation.
  • Nice to Haves: Familiarity with CRM, ERP, or other enterprise systems commonly used by scaling organizations.
  • Fluency in, or familiarity with, French, Spanish, or Italian.
  • Background in technical account management, solution consulting, or customer success at a SaaS company.
  • Degree in Computer Science, Engineering, or a related technical discipline.
  • Experience collaborating across time zones with a US-based startup or scale-up.
Benefits
  • We provide a holistic program to support physical, emotional, financial, and social needs.
  • Work-from-home stipends for home office setup, internet, and co-working spaces.
  • Flexible paid time off including statutory vacation and sick leave, with additional parental leave available.
  • Standard laptop and an annual healthcare budget through AXA.
  • Access to Wellhub for comprehensive well-being support and Modern Health for mental health resources.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIssystem integrationstechnical trainingworkflow diagramscost stack modelssystem architectureB2B SaaStechnical requirementscustomer feedback analysissolutions engineering
Soft Skills
clear communicationpresentation skillsproblem-solvingself-startercuriositycollaborationcustomer empowermentmentorshipengagementadaptability