Aurora Energy Research

Account Executive

Aurora Energy Research

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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About the role

  • You will develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.
  • You will maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organisation to enhance collaboration and drive long-term value.
  • You will reengage customers whose one-year deals are approaching renewal.
  • You will drive account value growth by cross-selling and up-selling services regionally.
  • You will provide exemplary customer service, ensuring that deliverables are met and seeking opportunities to maximise engagement at a senior level.
  • You will leverage growth opportunities by closely tracking account milestones and activities to anticipate future needs and develop strategies to enhance account value through cross-selling Aurora's full-service portfolio.
  • You will lead negotiations involving multiple stakeholders, ensuring alignment on objectives, managing differing interests, and guiding discussions to secure mutually beneficial agreements.
  • You will maintain an opportunity pipeline using Salesforce CRM to track and report on opportunities and ongoing account plans.

Requirements

  • 1–2 years of technical or subscription sales experience- experience in customer success or account management is required.
  • Demonstrated commercial acumen with a creative and intuitive approach to identifying impactful opportunities
  • Calm and adaptable in high-pressure and uncertain situations
  • Highly organized, persistent, and diligent
  • Proactive and versatile in adapting to an evolving and fast-moving industry
  • Strong ability to communicate and collaborate effectively with senior stakeholders, both within the private and public sector
  • Excellent written, verbal, and interpersonal communication skills
  • Proven success in team-oriented environments
  • Passionate and curious about the energy transition
  • Relevant Bachelor's or Master's degree in Business
  • Experience in sales, business development, and client relationship management in energy-related subscription and SaaS solutions, including account management and customer success
  • Experience with Salesforce or other CRM systems
  • Previous professional exposure to energy economics, power markets and power networks
Benefits
  • - HCF Private health insurance
  • - 25 days annual lease
  • - Novated car leasing
  • - Paid parental leave
  • - Specsavers corporate eyecare package
  • - Direct engagement with clients through Aurora conferences, workshops and webinars
  • - Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry.
  • - Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical salessubscription salesaccount managementcustomer successbusiness developmentclient relationship managementsalesforce CRMenergy-related solutionsSaaS solutionsnegotiation
Soft Skills
commercial acumenadaptabilityorganizationpersistencediligenceproactivitycommunicationcollaborationinterpersonal skillsteam-oriented