Auror

Retail Partnerships Account Manager

Auror

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 A$120,000 - A$140,000 per year

About the role

  • Own annual revenue quota across new business, retention, and expansion within a defined portfolio of enterprise Australian retail customers.
  • Lead complex, multi-stakeholder sales cycles from discovery through negotiation and close.
  • Build and execute strategic account plans with clear commercial objectives, stakeholder maps, and risk mitigation strategies.
  • Create customer narratives, using Google Slides to create presentations.
  • Develop multi-threaded executive and operational relationships across retail customers.
  • Identify expansion and network growth opportunities across multi-site and enterprise environments.
  • Partner proactively with Customer Success to protect renewals, mitigate risk, and maximise lifetime value.
  • Translate customer insight into structured feedback for Product and Marketing.
  • Maintain rigorous forecasting discipline and high CRM hygiene within Salesforce.
  • Navigate pricing discussions, commercial structuring, and contract negotiations with confidence.
  • Represent Auror credibly at industry events and strengthen our position in the Australian retail market.

Requirements

  • Experience in a SaaS business within Account Executive, Account Management, or hybrid commercial roles, supporting enterprise companies.
  • Demonstrated experience owning a quota across both new business and expansion.
  • A track record of closing complex, multi-stakeholder deals.
  • Experience managing enterprise or multi-site customers.
  • Strong commercial acumen: you understand margin, pipeline mechanics, and deal strategy.
  • Bias to collaboration, with experience partnering cross-functionally with Customer Success, Product, Marketing, and Legal.
Benefits
  • Competitive salary range: Depending on level of experience, a base salary of between $120,000 - $140,000 (IC4), with additional incentive payments.
  • Employee share scheme: You’ll own part of a company making a real difference!
  • Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
  • Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
  • Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $750 AUD for expert sessions every year.
  • Health insurance: We prioritise looking after your health by contributing to your individual health insurance plan through Bupa health insurance.
  • Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
  • Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
  • Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSaccount managementsales cyclesforecastingCRMnegotiationcontract structuringcustomer insightrisk mitigationcommercial strategy
Soft Skills
collaborationcommunicationrelationship buildingstrategic planningstakeholder managementproblem-solvingcommercial acumenpresentation skillsnegotiation confidencecustomer advocacy