Auror

Customer Success Manager

• Deliver an excellent experience for our Auror user community, supporting store teams, field loss prevention, and police users
• Respond to questions via in-app chat, email, and phone, providing timely and practical support
• Maintain data quality in the Auror platform by keeping profiles, comments, and information up to date
• Work with our Engineering team to troubleshoot access or technical issues and keep users connected
• Own key processes that help our users succeed, including guiding them on platform usage and best practices
• Support the Customer Success team in driving outcomes for customers through proactive, user-focused engagement
• Keep our Help Center, chatbots, and response materials updated with the latest product releases
• Create helpful resources like best practice guides, Help Center articles, and ongoing training materials for end users
• Review platform usage to identify wins, trends, and opportunities, and share insights with both customers and the team
• Recognise and encourage Auror Champions who can help drive adoption in their stores and regions
• Work closely with the Customer Success and Retail Partnerships teams to share insights and opportunities that contribute to mutual success
• Assist with training sessions, new user setup, and general team support

Customer Success Specialist

People Operations

• Partnering with PX teammates and leaders on initiatives across onboarding, performance, people development, DEIB, wellbeing, compensations/benefits and workplace experience.
• Supporting our UK team with employment agreements, compensation philosophy, and job level strategy.
• Acting as a trusted advisor on people relations, guiding individual contributors and leaders through complex conversations with care and professionalism.
• Ensuring compliance with local requirements (health & safety, leave, payroll reporting).
• Streamlining and administering people processes to make Auror a great place to work for everyone.
• Partnering with leaders to deeply understand hiring needs and priorities across the UK & Europe.
• Leading proactive, innovative sourcing and recruitment to attract outstanding talent at all levels.
• Designing engaging candidate experiences that reflect Auror’s culture of high care and high performance.
• Building diverse and inclusive talent pipelines, supporting internal mobility, and enabling growth for existing team members.
• Driving Auror’s employer brand and talent community presence in the UK.
• Owning and continuously improving selection processes, assessments, and recruitment technologies.
• Coaching and upskilling leaders on interviewing tactics and decision-making.

People Experience & Talent Partner – 13 Months Fixed Term Contract

Marketing

• Support the planning and coordination of integrated and account-based marketing campaigns that generate qualified pipeline and support key growth objectives—working closely with our global Demand Generation team on campaign setup, targeting, and measurement.
• Partner with our Events Marketing Manager to plan and deliver impactful in-person experiences—supporting logistics, promotion, and post-event engagement to ensure every touchpoint drives measurable business outcomes.
• Work cross-functionally to develop event briefs, capture learnings, and translate them into actionable insights and follow-up.
• Develop campaign briefs and adapt content across email, web, social, and digital channels—ensuring Auror’s story is effectively localized and resonates with regional audiences.
• Collaborate with Sales and Customer teams to align marketing efforts with business priorities and highlight success stories from the field in conjunction with content marketing.
• Work with global marketing partners to regionalize content and amplify global campaigns for the North American audience.
• Help manage the distribution and amplification of case studies and other marketing assets, ensuring consistent messaging and optimized reach.
• Collaborate with the global Demand Generation team on reporting and performance measurement, interpreting results to surface insights that inform future strategy.
• Exploring AI-powered tools to streamline collaboration, messaging, improve processes and efficiency, enhance insights, and scale the impact of marketing activities.

Marketing Specialist

Financial Planning and Analysis

• Leading the financial operations and reporting for North America and LATAM.
• Managing and developing your team, including one direct report, with a strong focus on growth, capability building, and career development
• Partnering closely with senior commercial leaders (including CRO, VP of Sales, VP of Customer in the USA) to provide financial insights that inform strategy and drive business performance.
• Driving initiatives to streamline financial operations, improve automation, and embed AI-enabled processes for better accuracy and efficiency
• Overseeing month-end close and supporting forecasting to ensure informed decision-making around investments, resourcing, and regional growth.
• Overseeing and approving payroll, expenses, AP & AR
• Managing multi-currency consolidation to our NZ parent entity, ensuring alignment with IFRS group reporting standards
• Overseeing tax compliance and coordination across regions, including working with local advisors to ensure statutory and regulatory obligations are met
• Supporting business expansions into different geographies - evaluating finance and tax considerations, ensuring we manage risk and structure effectively.

Director of Finance

Full-stack Engineer

• We are hiring at two senior levels: Staff and Principal Software Engineer. During the process, we’ll assess with you where your experience and impact best align.
• Staff Engineer (IC4): At this level, you are a strong individual contributor who tackles complex technical challenges directly through the code you write. You'll act as a key technical leader and decision maker within your team, guiding and mentoring engineers to help them grow and succeed. Your expertise will be crucial in shaping the technical direction for your team and, on occasion, contributing to broader strategic initiatives that deliver significant business outcomes and raise the engineering bar across Auror.
• Principal Engineer (IC5): Building on the foundation of a Staff Engineer, you are a key driver of technical and strategic direction across the organization. You will bring clarity to Auror's most complex and ambiguous challenges, and your expertise will be essential in navigating high-stakes initiatives where you are accountable for directing the delivery of critical outcomes. You'll serve as a trusted thought leader and mentor, elevating the technical bar and empowering our engineering teams to navigate complexity and scale effectively, working closely with engineering leadership.

Staff/Principal Software Engineer

Security Engineer

• Conduct technical validation of LPR and CCTV systems to meet strict performance thresholds
• Provide advanced technical support for field teams and integrators
• Troubleshoot and resolve complex system issues; escalate as needed
• Develop technical bulletins and documentation for recurring challenges
• Verify system integration and programming across technologies
• Collaborate with cross-functional teams to engineer scalable solutions
• Recommend process improvements to reduce cycle time and increase validation success
• Employed by Auror but contracted to Walmart; role based at Walmart Home Office and reports to Director of Retail Partnerships

Project Support Engineer – Security Technology

• Partner with leaders to deeply understand hiring needs and priorities across North America
• Lead proactive, innovative sourcing and recruitment to attract outstanding talent at all levels
• Design engaging candidate experiences that reflect Auror’s culture of high care and high performance
• Build diverse and inclusive talent pipelines, support internal mobility, and enable growth for existing team members
• Drive Auror’s employer brand and talent community presence in North America
• Own and continuously improve selection processes, assessments, and recruitment technologies
• Coach and upskill leaders on interviewing tactics and decision-making
• Partner with PX teammates and leaders on initiatives across onboarding, DEIB, wellbeing, people development, and workplace experience
• Support North American team with employment agreements, compensation philosophy, and job level strategy
• Partner with leaders on performance management, balancing care, support, and accountability
• Act as trusted advisor on people relations, guiding individuals and leaders through complex conversations
• Ensure compliance with local requirements (health & safety, leave, payroll reporting)
• Streamline and administer people processes to improve the employee experience
• Report to the Director of Talent & PX (Siân Govind) and collaborate with a global PX team

Customer Success Specialist

People Experience & Talent Partner – 13 Months Fixed Term Contract

Marketing Specialist

Director of Finance

Staff/Principal Software Engineer

Staff/Principal Software Engineer

Project Support Engineer – Security Technology

Senior Talent and People Experience Partner