Chief of Staff – Chief Operating Officer

Auror

. Running alongside Shing - anticipating what he needs, keeping context live, preparing him for meetings (internal and external) and making sure nothing falls through the cracks across a wide portfolio .

Posted 8/3/2026full-timeAuckland • 🇳🇿 New ZealandLead💰 NZ$200,000 - NZ$230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and analytical skills, with the ability to manage multiple workstreams and drive key initiatives in a fast-paced, high-growth environment. Capable of building trust with senior management while operating autonomously and effectively navigating ambiguity.

Highest-signal resume keywords

Chief Of Staff ExperienceStrong Communication SkillsAnalytical Problem SolvingHigh AutonomyRelationship Building

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Influencing Without AuthorityContext ManagementComfort With AmbiguityLow EgoPace Of Execution

Tools & Technologies

AI UtilizationData Analysis

Industry Keywords

Fast-Paced EnvironmentHigh-Growth BusinessSenior Management CollaborationOperationsStrategy

About the role

Key responsibilities & impact

Running alongside Shing - anticipating what he needs, keeping context live, preparing him for meetings (internal and external) and making sure nothing falls through the cracks across a wide portfolio
Protecting Shing’s focus - You can identify what genuinely needs Shing and what doesn't, and then ensure the latter gets resolved by the right people.
Building relationships of trust and confidence - You build credibility fast with Shing's direct reports, grounded in a genuine understanding of their functional objectives and the critical outcomes each function is accountable for.
Supporting execution on key initiatives - unblocking and driving priority initiatives - stepping in to help, but also enabling accountability and ownership where it makes sense.
Connecting the dots across functions - spotting where teams are misaligned, where information isn't flowing, and where someone needs to be nudged.
Supporting rhythm and operating cadence - helping structure how the COO function runs, including scheduling, meeting prep, and follow-through.
Communicating on behalf of the COO - drafting communications, distilling complex information, and representing Shing's thinking clearly and accurately.
Flagging what needs flagging - you'll be close enough to the business to see problems early.
Build capability, not dependency - Success is fewer things routing through you and more things working without you.

Requirements

What you’ll need

Previous experience working in a fast-paced, founder-led, high-growth business
Previous experience as Chief of Staff, Operations, Strategy or Senior Functional Leadership roles working closely with senior management
You operate with high autonomy. You don't wait to be told what's next; you figure it out
You're a strong communicator, in writing and in person, and you know how to influence without authority
You can hold significant context across multiple workstreams without dropping the detail
You're comfortable with ambiguity and can make good judgement calls when there's no clear playbook
You’re analytical; you can take a messy data set or a complicated situation and make it legible
You move fast, balancing quality, pace of execution and bringing others on the journey
You are low ego; you're comfortable doing whatever the role needs, whether that's writing a strategy brief or sorting a scheduling conflict
You recognise the power and potential of AI to reduce toil and move at pace. As such, you’re already capable of building skills and agents to streamline tasks and bring clarity while still making the output your own.

Benefits

Comp & perks

Competitive salary range: Depending on level of experience, a starting salary of $200,000.
Annual bonus: Eligibility for a $13,750 bonus at the end of the financial year if we’ve hit our revenue goals together.
Employee share scheme: You’ll own part of a company making a real difference!
Flexibility: We are hard-working and outcome-focused, but recognise there is more to life than work. We promote a healthy work/life blend.
Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
Health Care Plan: We prioritise looking after your health by offering cover under our premier health business insurance plan through nib health insurance - with Auror covering 100% of your premium.
Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $750 for expert sessions every year.
Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.