Design, test, debug, and implement new software application systems and enhancements to existing systems.
Performs maintenance on existing software applications.
Solves basic to highly complex technical problems and is called on to lead projects.
Demonstrates in-depth knowledge and understanding of key functional areas.
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives.
Responsible for answering and resolving support activities to department metrics and KPI’s, providing corrective action recommendation when KPI’s are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures.
Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team’s systems / technology are supported effectively and timely.
Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost – benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations.
Responsible for understanding and following development and implementation policies and procedures.
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Requirements
BS degree with focus in IT or technical subject, preferred, or on the job experience.
Minimum 5 years of manufacturing IT experience within the ERP environment.
Plex, QAD, One Stream, Power BI, SQL preferred.
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Benefits
An opportunity to enroll in full medical, dental and vision plan.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options.
Parental Leave and Adoption and Surrogacy Benefits for salaried employees.
Tuition Reimbursement available for eligible employees to continue education.
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%.
Salary Continuation & Long-Term Disability (LTD).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software designsoftware testingdebuggingsystem implementationtechnical problem solvingrisk managementbusiness process analysiscost-benefit analysissystem documentationERP support