
Strategy and Integrations Director
AuditBoard
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $160,000 - $240,000 per year
Job Level
About the role
- Partner with department leadership to define and execute the Customer organization’s mission, vision, and long-term departmental goals.
- Own the post-acquisition lifecycle, unifying new teams and offerings into the Customer framework from Day 0 through full integration.
- Act as the primary liaison and owner for company-wide strategic initiatives, establishing the KPIs required for accountability.
- Directly support the CCO in preparing for Board of Directors meetings and Quarterly Business Reviews (QBRs).
- Design and manage the organization’s engagement strategy, including offsite planning and intentional feedback loops.
- Collaborate with FP&A to manage renewals, budgets, and services forecasting.
- Identify and resolve friction points across the customer lifecycle to ensure seamless team handoffs.
- Transform strategic decisions into actionable roadmaps for internal M&A transitions and specialized programs.
- Establish success metrics to measure the impact of AI tools and workflows on operational efficiency metrics and customer outcomes.
Requirements
- You can pivot easily between defining high-level vision and executing granular programmatic tasks.
- You have a proven track record of integrating acquired companies without disrupting the existing customer experience.
- You are comfortable operating as a peer to senior leadership and influencing executive-level decision-making.
- You possess a deep understanding of metrics, from forecasting to setting departmental KPIs.
- You excel at aligning diverse teams through clear messaging and structured engagement strategies.
Benefits
- Launch a career at one of the fastest-growing SaaS companies in North America!
- Live your best life (LYBL)! $200/mo for anything that enhances your life
- Comprehensive employee health coverage (all locations)
- 401K with match (US) or pension with match (UK)
- Competitive compensation & bonus program
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KPI establishmentprogram managementcustomer lifecycle managementstrategic planningbudget managementforecastingM&A integrationAI tools impact measurementoperational efficiency metrics
Soft Skills
leadershipinfluencingcommunicationcollaborationproblem-solvingstrategic thinkingengagement strategy developmentadaptabilityteam alignment