AuditBoard

Enterprise Renewals Manager

AuditBoard

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $120,000 per year

About the role

  • Develop and implement strategic renewal plans, initiate processes 6 months before contract end, conduct account research, navigate complex contract structures, and ensure timely renewals
  • Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes
  • Generate and deliver renewal quotes and order forms accurately and in a timely manner
  • Manage coordination and execution of amendments and renewal documents
  • Provide accurate rolling 180 day forecasts, update Salesforce and forecasting system, and ensure clear, professional communication with customers
  • Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals

Requirements

  • Proven track record (4+ years) in Enterprise SaaS renewals, sales, customer success, or account management
  • Proficiency in advancing with various platforms (e.g., Salesforce, BoostUp, MixMax, Outreach, Gong, etc.)
  • Ability to assess contract terms, identify upsell opportunities, and resolve issues proactively
  • Effective interpersonal skills for working with cross-functional teams, and clear, concise communication
  • Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment
  • Understanding of key SaaS metrics and experience in forecasting revenue impacts, and optimizing renewals
  • Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives
  • Detail-oriented mindset with a commitment to accuracy and quality in documentation
  • Excellent presentation, verbal, and written communication skills
  • Self-motivated, proactive, and energetic team player
  • Bachelor’s Degree in Accounting, Business, Finance, or a related field is a plus.
Benefits
  • Live your best life (LYBL)! $200/mo for anything that enhances your life
  • Comprehensive employee health coverage (all locations)
  • 401K with match (US) or pension with match (UK)
  • Competitive compensation & bonus program
  • Flexible Vacation (US exempt & CA) or 25 days (UK)
  • Time off for your birthday & volunteering
  • Employee resource groups
  • Opportunities for team and company-wide get-togethers!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Enterprise SaaS renewalsaccount managementcontract negotiationforecastingupsellingcustomer insights analysisdocument managementpricing strategyrenewal strategySaaS metrics
Soft Skills
interpersonal skillscommunicationtask prioritizationtime managementdetail-orientedpresentation skillsself-motivatedproactiveteam playercollaboration
Certifications
Bachelor’s Degree in AccountingBachelor’s Degree in BusinessBachelor’s Degree in Finance