AuditBoard

Enterprise Renewals Manager

AuditBoard

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $80,000 - $120,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop and implement strategic renewal plans, initiate processes 6 months before contract end, conduct account research, navigate complex contract structures, and ensure timely renewals
  • Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes
  • Generate and deliver renewal quotes and order forms accurately and in a timely manner
  • Manage coordination and execution of amendments and renewal documents
  • Provide accurate rolling 180 day forecasts, update Salesforce and forecasting system, and ensure clear, professional communication with customers
  • Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals

Requirements

  • Proven track record (4+ years) in Enterprise SaaS renewals, sales, customer success, or account management
  • Proficiency in advancing with various platforms (e.g., Salesforce, BoostUp, MixMax, Outreach, Gong, etc.)
  • Ability to assess contract terms, identify upsell opportunities, and resolve issues proactively
  • Effective interpersonal skills for working with cross-functional teams, and clear, concise communication
  • Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment
  • Understanding of key SaaS metrics and experience in forecasting revenue impacts, and optimizing renewals
  • Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives
  • Detail-oriented mindset with a commitment to accuracy and quality in documentation
  • Excellent presentation, verbal, and written communication skills
  • Self-motivated, proactive, and energetic team player
  • Bachelor’s Degree in Accounting, Business, Finance, or a related field is a plus.
Benefits
  • Live your best life (LYBL)! $200/mo for anything that enhances your life
  • Comprehensive employee health coverage (all locations)
  • 401K with match (US) or pension with match (UK)
  • Competitive compensation & bonus program
  • Flexible Vacation (US exempt & CA) or 25 days (UK)
  • Time off for your birthday & volunteering
  • Employee resource groups
  • Opportunities for team and company-wide get-togethers!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Enterprise SaaS renewalsaccount managementcontract negotiationforecastingupsellingcustomer insights analysisdocument managementpricing strategyrenewal strategySaaS metrics
Soft skills
interpersonal skillscommunicationtask prioritizationtime managementdetail-orientedpresentation skillsself-motivatedproactiveteam playercollaboration
Certifications
Bachelor’s Degree in AccountingBachelor’s Degree in BusinessBachelor’s Degree in Finance