Senior Partner Account Manager
AudioEye
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Drive success for existing partners by identifying opportunities to expand and strengthen the partnership
- Maintain or increase partner renewal rates by delivering exceptional support, identifying growth opportunities, and ensuring partners achieve their business goals
- Expand revenue opportunities through strategic service expansion
- Influence future customer lifetime value through higher product adoption and customer satisfaction
- Drive new business growth by fostering greater advocacy and referenceability
- Manage partner success activities including onboarding, ongoing maintenance & monitoring, training, professional services, customer support, renewals, expansion, advocacy, GTM initiatives
Requirements
- Bachelor’s degree or equivalent experience
- 4 years of experience in a similar role, ideally combining post sale and sales experience
- Passion for improving operational efficiencies and solving problems creatively
- Ability to influence others through persuasion, negotiation, and consensus-building
- Strong empathy for customers paired with a passion for revenue growth and business impact
- Analytical, process-oriented mindset with a commitment to continuous learning and improvement
- Enthusiastic and creative collaborator with the ability to inspire others
- Experience with web commerce, web/mobile applications
- Strong knowledge of usability principles, universal design and techniques
- Proven success in fast paced start-up environments, balancing multiple priorities with acute attention to detail
- Enjoys building, growing, and expanding partnerships with large complex partners, skilled in generating and maintaining multi-level partner/client relationships
- Self-starter with a strong sense of ownership and accountability
Benefits
- Work with a talented but humble team
- Competitive compensation and equity
- Weekly paid family meal
- 401k, medical, dental, and vision insurance
- Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it!
- 15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down
- To support remote work conditions, AudioEye provides each employee a one-time stipend of $300
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
partner success managementcustomer supportrevenue growth strategiesonboardingtrainingprofessional servicesanalytical skillsproblem-solvingusability principlesweb commerce
Soft Skills
persuasionnegotiationconsensus-buildingempathycollaborationcreativityinfluenceattention to detailownershipaccountability
Certifications
Bachelor’s degree