Audi RED

Business Operations Specialist – Contract

Audi RED

contract

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Junior

About the role

  • Access Management Coordination and fulfillment of all system access requests from agency partners, clients and internal team members
  • Administration of Jira service portal to manage requests
  • Process alignment with key stakeholders on access topics
  • Maintenance of accurate and up to date documentation
  • Coordination of Quarterly Access Reviews
  • Coordinate operational onboarding of new employees, including scheduling activities and supporting new team members through the entire onboarding process
  • Maintain onboarding and offboarding documentation
  • Administer internal tooling (e.g., SharePoint, Atlassian, Figma)
  • Coordinate with vendor and client Operations teams on shared topics (processes, access, onboarding/offboarding, tooling)
  • Provide project management support for internal initiatives, as required
  • Provide general administrative and coordination support to team members, as required
  • Provide execution and coordination support to the Senior Operations Manager for certification and compliance initiatives (e.g., TISAX, ISO 27001), including:
  • Supporting evidence collection and tracking, documentation upkeep, and coordination of inputs across teams
  • Assisting with operational risk and policy review activities, including quarterly risk reviews and annual policy updates
  • Coordinating scheduled compliance activities such as annual Business Continuity testing and maintaining related documentation

Requirements

  • 1–3 years of experience in an operations, project management, or similar role.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Ability to provide project management support to initiatives end-to-end, including planning, coordination, execution, and follow-through.
  • Excellent written and verbal communication skills.
  • Ability to work with a high degree of ownership and follow-through, proactively identifying gaps and ensuring tasks are completed.
  • Strong experience with team collaboration and project management tools (e.g., Jira, Confluence, Sharepoint, MS365).
  • Experience working within Jira service management, or a similar ticketing system.
  • Ability to create and maintain detailed process documentation.
  • Professional, service-oriented approach when working with internal stakeholders and external partners.
  • Ability to work effectively in a remote-first environment while supporting occasional in-office needs.
Benefits
  • Paid vacation and additional shutdowns around holidays to allow us to reset and recharge so we come back better for our customers.
  • We offer premium full health benefits so you get the coverage you need, as well as a work from home set up allowance to get you comfy.
  • We’re passionate about working collaboratively, bonding through team events, and most importantly having fun.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementprocess documentationaccess managementonboardingoffboardingrisk reviewcomplianceevidence collectionpolicy reviewBusiness Continuity testing
Soft skills
organizational skillscommunication skillsteam collaborationownershipproactive problem solvingmulti-taskingservice-oriented approachattention to detailexecution supportcoordination
Certifications
TISAXISO 27001