Audi RED

Business Operations Specialist – Contract

Audi RED

contract

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Junior

About the role

  • Access Management Coordination and fulfillment of all system access requests from agency partners, clients and internal team members
  • Administration of Jira service portal to manage requests
  • Process alignment with key stakeholders on access topics
  • Maintenance of accurate and up to date documentation
  • Coordination of Quarterly Access Reviews
  • Coordinate operational onboarding of new employees, including scheduling activities and supporting new team members through the entire onboarding process
  • Maintain onboarding and offboarding documentation
  • Administer internal tooling (e.g., SharePoint, Atlassian, Figma)
  • Coordinate with vendor and client Operations teams on shared topics (processes, access, onboarding/offboarding, tooling)
  • Provide project management support for internal initiatives, as required
  • Provide general administrative and coordination support to team members, as required
  • Provide execution and coordination support to the Senior Operations Manager for certification and compliance initiatives (e.g., TISAX, ISO 27001), including:
  • Supporting evidence collection and tracking, documentation upkeep, and coordination of inputs across teams
  • Assisting with operational risk and policy review activities, including quarterly risk reviews and annual policy updates
  • Coordinating scheduled compliance activities such as annual Business Continuity testing and maintaining related documentation

Requirements

  • 1–3 years of experience in an operations, project management, or similar role.
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Ability to provide project management support to initiatives end-to-end, including planning, coordination, execution, and follow-through.
  • Excellent written and verbal communication skills.
  • Ability to work with a high degree of ownership and follow-through, proactively identifying gaps and ensuring tasks are completed.
  • Strong experience with team collaboration and project management tools (e.g., Jira, Confluence, Sharepoint, MS365).
  • Experience working within Jira service management, or a similar ticketing system.
  • Ability to create and maintain detailed process documentation.
  • Professional, service-oriented approach when working with internal stakeholders and external partners.
  • Ability to work effectively in a remote-first environment while supporting occasional in-office needs.
Benefits
  • Paid vacation and additional shutdowns around holidays to allow us to reset and recharge so we come back better for our customers.
  • We offer premium full health benefits so you get the coverage you need, as well as a work from home set up allowance to get you comfy.
  • We’re passionate about working collaboratively, bonding through team events, and most importantly having fun.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprocess documentationaccess managementonboardingoffboardingrisk reviewcomplianceevidence collectionpolicy reviewBusiness Continuity testing
Soft Skills
organizational skillscommunication skillsteam collaborationownershipproactive problem solvingmulti-taskingservice-oriented approachattention to detailexecution supportcoordination
Certifications
TISAXISO 27001