
Customer Experience Graduate
Auckland Council
full-time
Posted on:
Location Type: Office
Location: Auckland • New Zealand
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Salary
💰 NZ$65,000 per year
Job Level
About the role
- Work at the heart of how Auckland Council improves services and delivers change
- Rotate across a range of teams and disciplines
- Support the design and improvement of end-to-end customer journeys
- Work with customer and workforce data to identify trends and inform decision-making
- Contribute to enterprise change initiatives
- Help identify opportunities to improve processes and increase efficiency
Requirements
- A minimum of a relevant Bachelor’s degree
- Eligibility to work in Aotearoa New Zealand for more than 4 years without sponsorship
- Strong analytical and problem-solving skills
- Ability to communicate ideas clearly and work collaboratively
- A passion for improving customer and employee experiences
Benefits
- Flexibility
- Wellbeing support
- Tailored learning opportunities
- Development pathway designed to accelerate your career
- Supportive graduate cohort
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
analytical skillsproblem-solving skillscommunication skillscollaborative skills
Certifications
Bachelor’s degree