AttackIQ

Customer Success Manager

• Own the post-sales relationship for assigned customers, ensuring successful onboarding, adoption, and value realization
• Serve as the primary customer contact, providing guidance, strategy, and best practices to maximize platform impact
• Partner with technical and operational teams to translate customer goals into measurable outcomes
• Proactively identify risks to customer success and develop mitigation strategies
• Collaborate with internal teams—including Product, Sales, and Engineering—to champion customer needs and feedback
• Lead customer business reviews, demonstrating ROI and strategic alignment
• Drive renewals and expansion opportunities by ensuring customer satisfaction and long-term engagement.

Client Success Manager

Full-stack Engineer

Design, build, test, and maintain backend systems in support of the AttackIQ platform.
Write clean, maintainable, well-documented code that meets modern engineering standards.
Translate product requirements into reliable, scalable technical solutions with support from technical leadership.
Collaborate with product managers, frontend engineers, QA, and security teams to ship high-quality software.
Participate in code reviews, architecture discussions, and contribute to improving engineering best practices.
Debug and resolve production issues, perform root cause analysis, and implement sustainable fixes.
Continuously evaluate and improve performance, scalability, and security of the backend systems.

Client Success Manager

Senior Software Engineer