
Solutions Architect
ATSG
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $125,000 - $150,000 per year
About the role
- Architect innovative, scalable, and secure technical solutions that align with customer business objectives across XTIUM’s core service offerings.
- Collaborate with sales teams to understand client business models, technical needs, and growth goals, delivering enablement strategies that improve win rates, revenue, and technical certifications.
- Engage directly with customers to build trusted relationships, identify business challenges, and develop tailored solutions that deliver tangible business outcomes.
- Create detailed Quotes and Statements of Work (SOWs) that effectively translate technical features into business benefits.
- Lead customer proof of concepts (POCs) and lab demonstrations to validate solutions and showcase XTIUM’s technical capabilities.
- Analyze and optimize technical solutions to address both current and future business opportunities, ensuring scalability and long-term value.
- Assist sales teams in identifying competitive threats and craft messaging that highlights XTIUM’s unique value proposition and differentiation.
- Train internal teams on delivering impactful product demonstrations and utilizing demo environments to support sales efforts.
- Partner with other internal teams and technology vendors to ensure seamless solution delivery and customer satisfaction.
- Maintain consistent communication with sales teams and customers to ensure alignment throughout the sales cycle.
- Identify opportunities for up-selling and cross-selling, driving additional value for customers and revenue growth for XTIUM.
- Report on performance and accomplishments through regular weekly and quarterly updates to leadership.
- Represent XTIUM as a technical expert in customer engagements, positioning yourself as a trusted advisor and industry thought leader.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent professional experience).
- 5–10 years of experience in solution architecture, pre-sales engineering, or technical consulting within the IT managed services industry.
- Deep technical expertise in XTIUM’s core service areas, including Cloud Solutions (DaaS, IaaS, Azure), Unified Communications (VOIP), Contact Center as a Service (CCaaS), Managed Network Services, and Managed Security Services (MDR, XDR, EDR).
- Proven ability to architect and design complex, scalable IT solutions that align with customer business goals.
- Strong understanding of infrastructure technologies, security frameworks, networking, and cloud computing models.
- Demonstrated success in translating technical concepts into business value through compelling proposals, SOWs, and solution presentations.
- Excellent consultative selling skills with a focus on building trusted advisor relationships with customers and sales teams.
- Proven experience leading proof of concepts (POCs) and delivering technical demonstrations to customers.
- Exceptional communication and collaboration skills , with the ability to engage cross-functional teams and executive stakeholders.
- Relevant technical certifications preferred (e.g., Microsoft Azure Solutions Architect , Cisco CCNP/CCIE , Fortinet NSE , Palo Alto PCNSE , VMware VCP ).
- Strong organizational skills with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
Benefits
- Med/Dental/FSA/401(k)/Flexible Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architecturepre-sales engineeringtechnical consultingCloud SolutionsDaaSIaaSAzureUnified CommunicationsVOIPManaged Security Services
Soft Skills
consultative sellingbuilding trusted advisor relationshipscommunicationcollaborationorganizational skillsproject managementengaging cross-functional teamsexecutive stakeholder engagementcustomer relationship managementtraining
Certifications
Microsoft Azure Solutions ArchitectCisco CCNPCisco CCIEFortinet NSEPalo Alto PCNSEVMware VCP