ATSG

Chief Marketing Officer

• Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring configurations, device onboarding, dashboards, and alerting.
• Process MACDs (Moves, Adds, Changes, Deletes) across devices, groups, configurations, etc.
• Validate, troubleshoot, and resolve LogicMonitor platform issues; escalating to vendor support when necessary.
• Maintain data consistency, accuracy, and hygiene within the platform.
• Build reports for clients and internal Service Delivery staff.
• Research, update, and maintain 1000’s of device DataSources across the platform to ensure health and to maintain updated requirements across all hardware.
• Design, build, and maintain LogicMonitor to ITSM (ServiceNow) workflows, integrations, and automations.
• Develop, update, and enhance LogicMonitor DataSources, EventSources, PropertySources, config sources, and scripts.
• Write automation workflows and custom integrations using Groovy, Java, Python, and automation scripting tools.
• Automate onboarding, configuration updates, and repetitive administrative tasks to improve operational efficiency.
• Perform end-to-end device onboarding for servers, network devices, applications, cloud resources, and APIs.
• Configure and validate monitoring using SNMP, WMI, OIDs, and other collection methods/monitoring mechanisms.
• Ensure monitoring accuracy, threshold tuning, and alert fidelity for all onboarded devices.
• Collaborate with clients and onboarding project teams for device and client onboarding.
• Implement, configure, and maintain API integrations with cloud and network platforms, including but not limited to Cisco Meraki, Microsoft Azure, Amazon Web Services (AWS).
• Document processes, standards, DataSource customizations, workflows, and integration patterns.
• Provide recommendations for monitoring improvements, standardization, and automation opportunities.

LogicMonitor Administrator, Monitoring Engineer

Accountant

• Working knowledge of ASC 606 Revenue Recognition guidance in Multi Element Arrangement scenarios
• Prepare journal entries, analyses, and account reconciliations.
• Perform month end close following established processes and deadlines.
• Perform monthly reconciliations of Balance Sheet accounts.
• Reconcile corporate credit cards ensuring all transactions have supporting documentation.
• Perform intercompany accounts reconciliation between our various companies.
• Coordinate with our international affiliates to receive their monthly trial balances for consolidations.
• Assist Global Controller with revenue recognition tasks
• Approach all tasks analytically with cogent conceptual understanding of US GAAP and IFRS
• Assist with financial audits preparation and testing
• Maintain adequate internal controls over financial processes.
• Complete ad hoc projects as needed.

Senior Accountant

System Administrator

• Monitor and maintain Linux server environments.
• Assist with daily management of Linux-based systems such as Red Hat, Ubuntu, or CentOS.
• Troubleshoot and resolve system issues and user requests.
• Perform routine maintenance tasks such as patching and backups.
• Collaborate with senior team members on projects and escalations.
• Manage change management relevant to monthly patching tasks.

Linux System Administrator

Accounts Payable

• Process high volume payables including data input
• Communicate with vendors
• Review vendor statements to ensure payments are up to date
• Maintain vendor maintenance files and perform other duties as assigned

AP Specialist – Casual

Administration

• Oversee maintaining, improving and integrating the Workday Application with core XTIUM systems
• Perform design and configuration for HCM modules such as time, payroll, compensation, benefits, and others
• Research, maintain, and correct data; manage data discrepancies; oversee data audits
• Extract and compile data for reports and analytics; ensure data integrity, test system changes, write reports, and analyze data flows for process improvement opportunities
• Ensure proper implementation and adherence to collective bargaining agreement requirements and specifications in partnership with Labor Relations
• Develop process and logical data models based on business requirements
• Develop testing, implementation, data conversion, and/or application support strategies
• Conduct data validation sessions; develop test plans and test cases
• Coordinate and facilitate user acceptance testing
• Create business requirements documents, system configuration documents, functional specification documents, training documents, and implementation documentation
• Create schedules and deliverables by defining the scope, objectives, metrics, and plans for business process improvements and specific projects
• Communicate and coordinate key decisions and impacts across business/implementation teams to ensure integrated plans and solutions are delivered
• Communicate system and process changes to users
• Provide consulting or lead the transfer of knowledge of instructional design, training development, educational standards, or tools to the business/implementation teams
• Deliver or support training delivery to users; advocate and influence HR solutions; serve as change agent for implementing new trends and technologies
• Respond to and resolve confidential and sensitive inquiries
• Provide expert guidance to other departments, the general public and/or outside agencies; investigate complaints and recommend corrective actions as necessary
• Act as representative on committees, interagency task forces, and special projects as assigned

Workday Administrator

Support Engineer

• On-site and in-office desktop and engineering support.
• Install, support, and maintain end-user systems for client.
• Ensure client environment is operational and available in coordination with a remote team.
• Provide support and troubleshoot customer desktop issues.
• Document client systems, configurations, and operational instructions.
• Work closely with XTIUM Remote Infrastructure Management Team and Service Delivery Manager to resolve locally escalated tickets.
• Develop an understanding of client environment to facilitate support and ensure reliability.
• Identify areas of improvement.
• Work with XTIUM engineering team during new initiatives and projects.
• Represent XTIUM at a high-visibility professional services client and support internal support efforts.

LogicMonitor Administrator, Monitoring Engineer

Senior Accountant

Linux System Administrator

AP Specialist – Casual

Workday Administrator

Desktop Support Engineer