Atos

ServiceNow Technical Architect

Atos

full-time

Posted on:

Location Type: Office

Location: London • United Kingdom

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Job Level

SeniorLead

Tech Stack

ITSMJavaScriptMySQLOraclePerlPythonServiceNowSOAP

About the role

  • Governance of the relationships between applications, legacy systems, component libraries, content repositories and supporting databases.
  • Understand business and technical problems addressed by the solution, including key regulations, business drivers, evolving business needs, security requirements of the customer.
  • Liaise between the client, vendors, pre-sales and the technical team on questions, issues, or revisions to solution architecture.
  • Advise the client on the solution architecture options, including the impact of new technologies on their existing technical and information system environment.
  • Work closely with project management and delivery teams to assist the planning and review of project schedules, project reviews and gap analysis.
  • Stay current on product developments/ releases to a level required for demonstrations and thought leadership.
  • Remain up to date on competitive analysis and understanding differentiators between the company and its competitors.
  • Contribute to industry events, sharing best practices and knowledge.
  • Support the development and growth of the services delivered by Engage ESM practices.

Requirements

  • 8+ years’ experience in technical solution design and implementation.
  • Proven management / influencing abilities.
  • Experience with creating ROI / value propositions for customer software implementations.
  • Knowledge of IT and Enterprise Service Management is critical.
  • Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential.
  • ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable.
  • ServiceNow Certifications in all areas are highly desirable.
  • Experience in multiple application architectures and supporting technologies.
  • Expertise with scripting languages such as PERL, JavaScript, Python, and Shell.
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge.
  • Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
  • Must be prepared to travel.
  • Must have legal authorisation to work in the UK.
Benefits
  • Pension Scheme - contributions matched up to 10%
  • Private medical cover
  • Income Protection
  • Life Assurance
  • 25 days paid leave + National Holidays
  • Flex benefits program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical solution designimplementationServiceNowITSMITBMITOMCSMHR productsscripting languagesweb services
Soft Skills
management abilitiesinfluencing abilitiesliaisingadvisingplanningreviewinggap analysisthought leadershipcompetitive analysisbest practices
Certifications
ServiceNow Certifications