Hardware & Software Support Engineer – HPC
Atos
full-time
Posted on:
Location Type: Hybrid
Location: Reading • United Kingdom
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About the role
- Install, configure, and integrate HPC cluster components (compute, storage, networking)
- Perform system installation, initial configuration, and operational readiness checks
- Apply patches, updates, and conduct routine maintenance activities
- Provide Level 1 and Level 2 operational support for HPC environments
- Diagnose and resolve issues involving: Linux operating systems, Enterprise server hardware, High-speed interconnects, Storage subsystems
- Conduct root cause analysis and implement corrective actions
- Monitor system health and respond to incidents proactively
- Act as the primary technical contact on-site
- Communicate effectively regarding incidents, planned maintenance, and system status
- Build trusted relationships with customer technical stakeholders.
Requirements
- Degree in Computer Science, Engineering, or related field + at least 2 years of relevant experience
- 5+ years of relevant industry experience
- Strong Linux expertise (RedHat and/or Debian-based environments)
- Solid understanding of enterprise server hardware (CPU, memory, storage, diagnostics)
- Scripting skills in Bash and/or Python
- Strong networking fundamentals (TCP/IP, routing, switching, security basics)
- Hands-on experience with infrastructure deployment, configuration, and maintenance
- Excellent troubleshooting and analytical abilities
- Proactive mindset and ability to work independently.
Benefits
- Working on advanced HPC and digital infrastructure projects
- Continuous learning and technical skill development
- Career growth within a global technology organisation
- Participation in internal initiatives and community-focused activities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HPC cluster componentsLinux operating systemsEnterprise server hardwareHigh-speed interconnectsStorage subsystemsBash scriptingPython scriptingTCP/IProutingswitching
Soft Skills
troubleshootinganalytical abilitiesproactive mindsetindependent workeffective communicationrelationship building