Atomus Partners

Customer Support

• Serve as a key point of contact for client support and account coordination
• Answer incoming calls and respond to client inquiries in a professional, timely manner
• Process and enter orders accurately for custom and high-end furniture products
• Prepare and manage invoices and related order documentation
• Monitor accounts receivable/payable and assist with account reconciliation
• Coordinate shipping and delivery logistics to help ensure timely fulfillment
• Maintain accurate records of orders, specifications, pricing, and shipping details
• Communicate order updates, ETAs, and ship dates to clients
• Follow up on open quotes and pending client needs
• Work cross-functionally with internal team members, vendors, and logistics partners to keep projects on track
• Support operational workflows and help identify opportunities for greater efficiency

Account Support Specialist – B2B