Atlas Technologies

Power Apps Support Analyst

Atlas Technologies

full-time

Posted on:

Location Type: Office

Location: Alexandria • Virginia • United States

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Tech Stack

ITSM

About the role

  • Provide Level 2 application support for Power Apps and Power Automate solutions
  • Investigate and resolve application, workflow, and data-related issues
  • Analyze logs, run histories, and error messages to identify root causes
  • Manage user access, security roles, and permissions in Dataverse and SharePoint
  • Support application releases, updates, and environment promotions
  • Perform functional testing and regression testing for changes and fixes
  • Escalate defects and complex issues to development teams with clear documentation
  • Assist with minor enhancements, configuration changes, and data corrections
  • Maintain support documentation, knowledge articles, and standard operating procedures
  • Monitor platform health and proactively identify potential issues
  • Ensure compliance with security, governance, and ITSM processes

Requirements

  • Must be a United States Citizen.
  • Must possess and maintain a Department of Defense (DoD) Secret Level Security Clearance.
  • 24 years of experience in Power Apps or business application support
  • Hands-on experience supporting Power Apps (Canvas and Model-driven) and Power Automate
  • Good understanding of Dataverse, SharePoint, and related data sources
  • Ability to troubleshoot Power Fx logic, workflows, and connector issues
  • Familiarity with Power Platform environments, solutions, and ALM concepts
  • Experience working with ITSM tools and incident/problem management processes
  • Microsoft certification such as PL-200, PL-100, or PL-900
  • Experience supporting enterprise or regulated environments
  • Basic scripting or automation experience
  • Bachelor's degree in Information Technology or related field OR equivalent professional experience
  • Proven experience supporting production Power Platform applications
Benefits
  • Competitive salary
  • Generous benefits package
  • Opportunity to make a positive impact in your own community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Power AppsPower AutomateDataverseSharePointPower Fxfunctional testingregression testingscriptingautomationincident management
Soft Skills
troubleshootingproblem-solvingcommunicationdocumentationanalytical thinkingproactive monitoringcollaborationattention to detailuser access managementsecurity compliance
Certifications
PL-200PL-100PL-900