Systems Engineer
Atlas Technica
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $70,000 - $95,000 per year
About the role
- Perform IT Support services to users onsite
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adherence to strict change control procedures
Requirements
- 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Familiar with Citrix XenApp
- Support of Sophos or similar products for endpoint threat management
- Basic understanding of virtualization platforms such as VMware or Hyper-V
- Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
- Experience working in an MSP environment
Benefits
- Competitive salary
- Comprehensive benefits
- Great perks
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT SupportDesktop SupportSystems EngineeringSystems AdministrationMicrosoft WindowsMicrosoft OfficeMicrosoft 365Active DirectoryGroup PolicyNetworking
Soft skills
verbal communicationwritten communication