ATLAS ANALYTICS

Client Relations, Account Management

ATLAS ANALYTICS

full-time

Posted on:

Location Type: Remote

Location: Singapore

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About the role

  • Own Client Relationships End-to-End
  • Lead structured client onboarding (ICP intake, assets, SalesOS setup, clean handovers)
  • Run a tight operating rhythm: updates, Looms, reviews, decisions
  • Ensure every meeting ends with owners, actions, and dates
  • Communicate clearly, honestly, and early — no surprises, no fluff
  • Act as a Strategic Growth Partner
  • Connect client goals to campaign execution across Growth & Ops
  • Challenge assumptions constructively and back recommendations with data
  • Translate metrics into 3–5 concrete options clients can say yes/no to
  • Facilitate focused ideation around: New segments, New angles, New channels
  • Expansion opportunities
  • Turn winning ideas into a prioritized backlog with owners and success metrics
  • Drive Commercial Outcomes
  • Renewals: Own the renewal cycle end-to-end and close on time
  • Upsell & Expansion: Identify and shape expansion opportunities with clear ROI
  • Discovery & Objections: Run light discovery and handle objections with clarity and data
  • Referrals & Proof: Secure testimonials, case studies, and referrals once value is proven
  • Forecast Hygiene: Keep CRM notes, next steps, and revenue visibility clean and reliable
  • Scale What Works
  • Create and refine short SOPs and playbooks
  • Reduce noise, duplication, and unclear ownership
  • Close loops between delivery, feedback, and improvement

Requirements

  • Sales-driven: Comfortable owning renewals, expansion, and value conversations
  • Client-smart: Empathetic, but firm — you don’t avoid commercial discussions
  • Process-minded: You like clean systems, clear notes, and tight follow-through
  • A simplifier: You reduce complexity instead of adding tools
  • Accountable: You do what you say and escalate early
  • Data-curious: You turn metrics into decisions, not slides
  • Clear communicator: Strong writing, confident on calls, Loom-native
  • Languages: English fluent; German is a strong plus
  • Nice to have: Experience in outbound sales, B2B lead generation, growth, or prior AE / Client Management roles.
Benefits
  • Ownership from day one — real responsibility, real trust
  • Builder culture — speed, clarity, zero bureaucracy
  • Remote & flexible — performance over hours
  • Growth path — Account Executive → Senior AE → Ops / Growth / Leadership
  • Direct coaching — practical feedback, no fluff
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client onboardingcampaign executiondata analysisSOP creationplaybook developmentCRM managementB2B lead generationsales strategyrenewal managementobjection handling
Soft Skills
client relationship managementclear communicationempathyaccountabilityprocess-orientedproblem-solvingdata-driven decision makingsimplicityleadershipcollaboration