Atlas

Accounts Receivable

• Assist the team to manage regional accounts receivable operations, accurate and timely invoicing, and posting into the accounting system
• Follow up on collections and their application
• Work with the Treasury and Client operations teams
• Maintain the AR master data and its accurate records for compliance and operations purposes
• Follow billing procedures, assure billings posting is accurate and timely; analyze and reconcile accounts receivables data
• Update ApprovPay application, perform reconciliations in the accounting system
• Follow up with customers, and maintain AR aging reporting
• Prepare documents and financial information for external and internal stakeholders as required
• Participate in billing system’s evolution

AR Analyst

Manager

• Serve as the primary owner for Accounts-related member support within Member Services, including intake, escalation management, and resolution coordination
• Leading all Credit & Accounts support workflows, including line sizing and credit limit adjustments, payments and billing inquiries, statements, card activation and replacement, transaction declines, account modifications, and other sensitive financial requests
• Build a world-class Accounts servicing program, eventually building and leading a dedicated team of Agents and Leads
• Acting as the primary escalation point for complex, high-risk, or financially sensitive member issues, ensuring strong judgment, appropriate concessions, and clear communication
• Designing and implementing SOPs that improve consistency, reduce errors, and lower support costs over time
• Owning and improving core performance metrics, including response time, resolution time, member satisfaction, requests per labor hour, and appeasement costs
• Building and running QA/QC programs and conducting root cause analyses to continuously improve execution quality
• Partnering closely with Credit, Engineering, Finance, Design, and broader Operations to build scalable systems and tooling that strengthen the member experience
• Remaining hands-on when needed, scrubbing into the queue during high-volume periods, and being available for urgent or after-hours escalations when appropriate

Member Services Manager, Credit & Accounts

Software Engineer

• Develop and enhance mobile applications using React Native
• Collaborate with product and technology teams to turn needs into solutions
• Create and maintain integrated APIs and scalable flows
• Ensure quality through testing, code review and best practices
• Participate in technical decisions and the evolution of the architecture
• Monitor and continuously improve systems in production

Mobile Developer – React Native

Account Executive

• Actively prospect new clients (individuals and companies)
• Work with inbound and outbound leads
• Identify companies with business potential (carriers, rental companies, firms with fleets, service providers, among others)
• Present and sell vehicle tracking, remote immobilization, fleet management and telematics solutions
• Prepare and follow up commercial proposals
• Lead negotiations and close contracts
• Perform follow-up with leads and ongoing opportunities
• Develop and maintain relationships with assigned clients
• Log activities and opportunities in the CRM
• Support company sales campaigns and initiatives
• Work with a focus on sales targets and performance indicators

Sales Representative

• Active prospecting of new customers (individual and corporate clients)
• Working with inbound and outbound leads
• Identifying companies with vehicle fleets (carriers, rental companies, fleet operators, service providers, among others)
• Presenting and selling vehicle tracking, immobilization, fleet management, reporting and claims support services
• Preparing and following up on commercial proposals
• Negotiating and closing contracts
• Following up with customers and ongoing opportunities
• Maintaining and growing a customer portfolio
• Logging activities and opportunities in the CRM
• Supporting sales initiatives and campaigns
• Meeting sales targets and performance indicators

AR Analyst

Member Services Manager, Credit & Accounts

Mobile Developer – React Native

Sales Representative

Commercial Representative