Define and lead execution of a strategy that drives simple, seamless, digital customer engagements
Work in partnership with business leaders to define a technology roadmap
Provides consultation on Atlantic Union Bank’s Go-to-Market strategy
Oversee execution against technology roadmap, leading Digital Product and Development teams
Define and drive KPIs and KRIs for team successes and opportunities
Consult on technical design decisions during execution
Cultivate a team culture of trust and high-quality technology solutions
Manage production and incident management, ensuring accountability in issue resolution
Actively drive agile delivery maturity across technical delivery teams.

Requirements

Bachelor’s Degree Required; MBA or other relevant advanced degree preferred
Minimum of 10 years of relevant experience in a growth oriented, customer centric, regional or larger financial institution
Demonstrated understanding of technology, the people who use it, and a track record of anticipating customer needs in a rapidly changing digital environment
Demonstrated reliance on customer feedback to shape technology solutions
A good understanding of consumer, small-to-mid-sized business, and commercial financial services
A creative and innovative thinker
High-level of energy, with strong collaboration and persuasion skills
Comfortable operating in a “matrixed” organization that is geographically dispersed
Demonstrated ability driving agile delivery transformation and maturation.

Benefits

Incentive compensation plan
Discretionary profit sharing bonus program
Comprehensive benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

agile deliverytechnology roadmapKPIKRItechnical designdigital customer engagementincident managementproduction managementconsultationexecution strategy

Soft Skills

collaborationpersuasioncreativityinnovationtrust buildingcustomer-centric thinkinghigh energyadaptabilityleadershipproblem-solving

Certifications

Bachelor's DegreeMBA