The Director of Digital Banking is a senior leadership position responsible for defining and leading the execution of a strategy that brings to life Atlantic Union Bank’s mission of being a digitally led, relationship backed, organization.
Drive simple, seamless, digital customer engagements that not only satisfy immediate customer needs but also anticipate customer expectations of tomorrow with the goal of achieving best-in-class customer satisfaction and positioning Atlantic Union Bank as a capable competitor to banks large and small.
Work in partnership with business leaders to define a technology roadmap that supports and enables business objectives, provides consultation on Atlantic Union Bank’s Go-to-Market strategy, and leads the delivery of technology solutions.
Oversight of Digital Banking products and services that span Consumer, SMB, and Commercial business lines.

Requirements

Bachelor’s Degree Required; MBA or other relevant advanced degree preferred.
Minimum of 10 years of relevant experience in a growth oriented, customer centric, regional or larger financial institution.
Demonstrated understanding of technology, the people who use it, and a track record of anticipating customer needs in a rapidly changing digital environment.
Demonstrated reliance on customer feedback to shape technology solutions.
A good understanding of consumer, small-to-mid-sized business, and commercial financial services.
A creative and innovative thinker who is committed to the role of differentiating Atlantic Union Bank in the marketplace as a bank able to maintain the local knowledge and responsiveness of a community bank while delivering the expertise and capabilities of a larger bank.
High-level of energy, with strong collaboration and persuasion skills.
Passionately focused on creating engaged internal teams with diversity of thought and a proven ability to lead and motivate teams.
Comfortable operating in a “matrixed” organization that is geographically dispersed.
Demonstrated ability driving agile delivery transformation and maturation.

Benefits

General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technology roadmapdigital customer engagementtechnology solutionsagile delivery transformationcustomer feedback analysisdigital banking productsfinancial services

Soft Skills

leadershipcollaborationpersuasioncreativityinnovationteam motivationcustomer-centric thinkingadaptability

Certifications

Bachelor's DegreeMBA