The Supervisor of Payment Operations will have advanced industry knowledge of all Treasury Management products and Debit Card solutions inclusive of ACH, Wire Transfer, Positive Pay, account analysis and the related billing
The supervisor is responsible for the day-to-day management of team members and tasks associated with establishing or maintenance requests of the various solutions
Lead the development and enhancement of policy, processes, and procedures

Requirements

Undergraduate Degree (preferred) or equivalent professional experience in this line of work (required)
Certified Treasury Professional (CTP), Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) or equivalent industry related accreditation (strongly preferred)
Minimum of 7+ years of Bank Operations experience in a 'back office' capacity (required)
3+ years supervisory or management experience (required)
Proficiency with MS Office programs
High level of accuracy and great attention to detail
Ability to build and maintain relationships with internal and external customers
Possess extensive knowledge of ACH, Wire or TM Fulfillment operational duties, policies, and procedures, with proven ability to explain the purpose behind the process

Benefits

Comprehensive benefits package
Health insurance
Retirement plans
Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Treasury Management productsDebit Card solutionsACHWire TransferPositive Payaccount analysisbillingBank Operationsoperational dutiespolicies and procedures

Soft Skills

team managementattention to detailrelationship buildingcustomer serviceleadershipcommunication

Certifications

Certified Treasury Professional (CTP)Accredited ACH Professional (AAP)Accredited Payments Risk Professional (APRP)