Account Manager

• Develop and execute strategic national account plans to support long-term contract retention and profitable revenue growth.
• Build and sustain strong executive and operational relationships with key decision-makers across assigned national accounts.
• Identify and capitalize on opportunities to expand market share in underpenetrated product categories and strategic solution offerings.
• Lead account planning, forecasting, budgeting, and performance analysis to ensure alignment with company growth objectives.
• Negotiate national contracts, pricing structures, and financial terms that maximize profitability while ensuring customer satisfaction.
• Manage contract compliance, mitigate risk exposure, and protect company interests through structured governance and oversight.
• Prepare and deliver comprehensive business reviews and performance updates to both customers and internal stakeholders.
• Partner closely with marketing, product management, operations, and finance to align on customer requirements and execute seamless end-to-end solutions.
• Work collaboratively with sales and business development teams to drive customer-specific strategies and achieve account objectives.
• Recommend and implement process improvements to enhance operational efficiency and customer experience.
• Provide leadership, mentorship, and guidance to cross-functional team members, promoting a high-performance culture.
• Monitor market conditions, competitive activity, and industry dynamics to identify strategic risks and opportunities.
• Develop and present performance reports, forecasts, and strategic recommendations to senior leadership.
• Communicate customer insights and market intelligence to internal stakeholders to support product development, innovation, and business planning.
• Interpret data and reporting to generate actionable insights that support timely and informed business decisions.

ATI

National Account Manager