Athos Commerce

Product Marketing

• Own the product marketing strategy for Athos Commerce’s products.
• Define and communicate compelling positioning, drive go-to-market planning and execution, and support product launches that accelerate adoption, revenue growth, and competitive differentiation.
• Drive competitive intelligence, win/loss analysis and positioning with analysts, ensuring sales and customer success have what they need to close new deals.
• Partner closely with Product, Sales, Customer Success, Partner, Enablement and Marketing teams.
• Design and execute go-to-market plans for product launches, feature releases, and vertical initiatives.
• Craft customer-focused content including sales tools, pitch decks, one-sheets, talking points, demos, case studies, whitepapers, and thought leadership.
• Enable sales and customer teams with training, competitive intelligence, battle cards, and deal support materials.
• Analyze market trends, buyer needs, and competitive dynamics to inform strategy and product narratives.
• Manage Athos submission in analyst benchmark reports and participate in briefings.
• Manage pricing and packaging of products ensuring competitive models, price points and alignment to target margins.
• Measure and optimize the impact of product marketing programs through qualitative and quantitative feedback.

Director of Product Marketing

Customer Success Manager

• Manage key relationships with current Athos customers to drive product adoption, optimisation, and uncover opportunities for an improved user experience.
• Drive retention and growth with current Athos customers by understanding their business needs and helping them succeed.
• Identify opportunities for customers to act as Athos advocates (testimonials, case studies, G2 crowd reviews).
• Manage customer onboarding of new customers, training of end-users, and post-live support to ensure they are using Athos to the fullest extent.
• Collaborate with the technical support and implementations team to configure our implementation per customers; requirements and troubleshoot issues raised by customers.
• Represent the voice of the customer to provide input for product enhancements, marketing, and sales process.
• Be proactive, use initiative, and act quickly to mitigate client churn.

QA Engineer

• Execution: Act as the main testing force for your implementation team, ensuring the delivery of a high-quality marketing platform.
• Automation & API: Design, write, and maintain robust UI automation using C#, Selenium, and xUnit, and manage API testing using Postman and Newman.
• Hands-on Testing: Perform comprehensive manual and exploratory testing across the full technology stack, including web applications, microservices, databases, and Azure/Microsoft function apps.
• Testing will cover the entire software delivery lifecycle, from local development to staging and post-production environments.
• Team Mentorship: Provide direct help and support to the QA Engineer in your team, helping them translate their skills into real-world software solutions.
• Lifecycle Integration: Participate in sprint ceremonies and refinement sessions to identify risks and improve testability before development begins.
• Bug Triage & Investigation: Use SQL queries, application logs, and browser dev tools to investigate complex issues and user queries.
• Release Ownership: Document test cases and regression steps in Azure DevOps and support the product deployment and release processes.

Director of Product Marketing

Customer Success Manager

Senior QA Engineer