athenahealth

Sales Operations and Contract Associate

athenahealth

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Salary

💰 $56,000 - $94,000 per year

About the role

  • Provide timely and accurate contract and proposal support to Sales and Customer Success teams while improving operational processes to scale Sales Operations.
  • Manage contract lifecycle activities, validate booking and revenue calculations, and maintain CRM data integrity to support renewals and client changes.
  • Create, prepare, and process proposals and contracts, ensuring documents are complete and ready for signature.
  • Review contracts for compliance with SOX and SOC1-related requirements.
  • Calculate and validate Bookings and Annual Revenue Implemented to support accurate revenue recognition.
  • Support client repricing, billing initiatives, and termination processing for assigned accounts.
  • Identify and document opportunities to improve productivity and implement process improvements with appropriate automation.

Requirements

  • Bachelor’s degree or equivalent practical experience.
  • 2–3 years of experience in contracting, sales operations, or a related operations role.
  • Proficiency with Microsoft Office (Excel preferred).
  • Proficiency with Adobe Acrobat.
  • Experience with Salesforce required.
  • Strong written and verbal communication skills.
  • Demonstrated attention to detail and accuracy in transactional work.
  • Ability to work independently and collaboratively in a deadline-driven environment.
  • Experience documenting and improving processes; familiarity with basic automation or workflow tools preferred.
Benefits
  • health and financial benefits
  • commuter support
  • employee assistance programs
  • tuition assistance
  • employee resource groups
  • collaborative workspaces
  • flexibility in work-life balance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementrevenue recognitiondata integrityproposal preparationcompliance reviewbookings calculationattention to detailprocess improvementautomationworkflow documentation
Soft Skills
written communicationverbal communicationindependencecollaborationdeadline management
Certifications
Bachelor's degree