Denials Operations Associate
athenahealth
full-time
Posted on:
Location Type: Office
Location: Boston • Maine • Massachusetts • United States
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Salary
💰 $59,000 - $101,000 per year
Tech Stack
About the role
- Propose and implement solutions to improve customer experience and outcomes
- Use data analysis to determine root causes and analyze trends
- Design elegant solutions that favor automation and work prevention
- Manage project teams to action and cultivate collegial relationships
- Present project purpose and updates to stakeholders
- Provide mentoring and ongoing education opportunities for new hires
Requirements
- Bachelor’s Degree (or commensurate level of professional experience)
- 3-5 years of professional experience
- Experience working denials or within the revenue cycle
- Experience working with cross-functional groups and teams to achieve common goals
- Demonstrated ability to assume sole and independent responsibility for various projects
- Experience interfacing with internal or external customers
- Knowledge of Lean Six Sigma and Agile development methodologies preferred
- SQL experience preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Commuter support
- Employee assistance programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisSQLLean Six SigmaAgile development methodologies
Soft Skills
customer experience improvementproject managementmentoringcommunicationrelationship building
Certifications
Bachelor’s Degree