Successfully offboard external vendors by auditing existing configurations, creating comprehensive technical documentation, and establishing best practices for future development.
Maintain and optimize a library of complex Screen Flows and Autolaunched Flows that drive our clinical and operational workflows.
Manage Health Cloud-specific features, including Patient Accounts, Care Plans, Life Events, and Clinical Data Models, ensuring all configurations meet HIPAA compliance standards.
Design and implement strategies to connect Salesforce with external clinical databases and third-party APIs.
Lead the strategy for incorporating LLMs (external APIs) to assist with note summarization, predictive analytics, or automated patient communication.
Work directly with leadership to translate business requirements into scalable technical solutions.

Requirements

4+ years of hands-on Salesforce experience in a dual Admin/Developer capacity.
Direct experience managing or implementing Salesforce Health Cloud is mandatory given the clinical nature of our work.
A track record of "inheriting" messy or undocumented environments and bringing them up to industry standards.
Deep expertise in Flow Builder, including complex Screen Flows, sub-flows, and "System Mode" execution.
Ability to develop Apex classes and triggers for complex backend logic and build Lightning Web Components (LWC) to create custom, high-performance user interfaces that exceed standard Flow capabilities.
Strong understanding of relational databases and experience integrating Salesforce with external data sources (Heroku, AWS, or SQL databases).
Expertise in HIPAA-compliant data management and Salesforce Shield (Event Monitoring, Platform Encryption).
Experience with Data Loader and ETL tools (e.g., MuleSoft, Zapier, or OwnBackup) for complex data migrations.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceSalesforce Health CloudFlow BuilderApexLightning Web Componentsrelational databasesdata integrationData LoaderETL toolsHIPAA compliance

Soft Skills

technical documentationbest practicesleadershipbusiness requirements translationproblem-solvingstrategic planningcommunication