Atera

Pre-Sales Solutions Engineer

Atera

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $180,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Linux

About the role

  • Build an in-depth understanding of Atera's products, features, and value proposition
  • Join sales reps on product demos to complement their sales process and present technical solutions
  • Answer technical inquiries and demo technical solutions on calls with prospects
  • Collaborate cross-departmentally (Support, Product, R&D) to obtain resolution to prospect requirements
  • Build relationships with colleagues to leverage resources for product know-how and technical resolution
  • Manage multiple projects/tasks simultaneously to support various sales reps and prospect opportunities
  • Stay updated on industry trends, competitive landscape, and emerging technologies related to IT services, RMM, and PSA

Requirements

  • 3+ years experience in a technical presales, sales engineering, or solution consulting role
  • Strong technical acumen in IT operations, RMM / PSA and Helpdesk Ticketing Solutions (or similar platforms)
  • Familiarity with workings of Windows OS - preferred; Mac and Linux - added advantage
  • Basic understanding of current AI LLMs - preferred
  • Hands-on experience with API integrations and scripting - preferred, not required
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
  • Willingness to travel (the position may require travel to a conference or two occasionally)
  • Excitement for innovation and technology and passion to work with people