Solutions Engineer
Experian
CloudMicroservices
Pre-Sales Solutions Engineer
Atera
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Linux
About the role
- Build an in-depth understanding of Atera's products, features, and value proposition
- Join sales reps on product demos to complement their sales process and present technical solutions
- Answer technical inquiries and demo technical solutions on calls with prospects
- Collaborate cross-departmentally (Support, Product, R&D) to obtain resolution to prospect requirements
- Build relationships with colleagues to leverage resources for product know-how and technical resolution
- Manage multiple projects/tasks simultaneously to support various sales reps and prospect opportunities
- Stay updated on industry trends, competitive landscape, and emerging technologies related to IT services, RMM, and PSA
Requirements
- 3+ years experience in a technical presales, sales engineering, or solution consulting role
- Strong technical acumen in IT operations, RMM / PSA and Helpdesk Ticketing Solutions (or similar platforms)
- Familiarity with workings of Windows OS - preferred; Mac and Linux - added advantage
- Basic understanding of current AI LLMs - preferred
- Hands-on experience with API integrations and scripting - preferred, not required
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
- Willingness to travel (the position may require travel to a conference or two occasionally)
- Excitement for innovation and technology and passion to work with people
