AT&T

Manager

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team
• Ensure AT&T customers experience our best-in-class services, entertainment and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Assistant Store Manager

Account Executive

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers
• Be a part of community events
• Filling online orders and making outbound calls

Bilingual Spanish Retail Sales Consultant

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team.
• Ensure AT&T customers experience our best-in-class services, entertainment and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations and manage and develop a team.
• Ensure AT&T customers experience our best-in-class services, entertainment and technology.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Provide extraordinary experience with our products and services.
• Coach a team of retail sales consultants to meet sales and service goals.

• Oversee all aspects involved in the daily operation of a retail store
• Manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology
• Ensure that customers are provided with an extraordinary experience with our products and services
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals

Retail Store Manager

• Create meaningful connections with every customer.
• Use a consultative sales approach to guide customers through their options.
• Participate in community events and make outbound calls to customers.
• Work in a fast-paced environment and stay open to change.

Retail Sales Consultant

Procurement

• Designs and executes sourcing strategies that directly support AT&T’s technology transformation and cost reduction objectives.
• Leads critical sourcing programs and large, specialized teams, with accountability for talent decisions including hiring, performance management, and compensation.
• Lead enterprise‑level sourcing strategies across complex technical software and cloud‑based categories, including data analytics, supply chain platforms, and IaaS/SaaS/PaaS solutions.
• Develop and implement category strategies aligned with AT&T’s technology roadmap, transformation initiatives, and financial objectives.
• Drive supplier rationalization, competitive sourcing, and long‑term value creation across high‑spend technical portfolios.
• Prepare, negotiate, execute, and manage complex commercial agreements and subcontracts in accordance with company policies, industry standards, and regulatory requirements.
• Ensure contracts protect AT&T’s financial, operational, and intellectual property interests while enabling flexibility for evolving technology needs.
• Advise senior leadership on contractual rights, obligations, and risk exposure related to technical sourcing decisions.
• Lead transformation and optimization initiatives that improve sourcing efficiency, reduce cycle times, and support evolving network and technology requirements.
• Implement continuous improvement practices, leveraging data and analytics to enhance sourcing processes, governance, and execution.
• Partner with cross‑functional stakeholders to ensure sourcing strategies support critical enterprise programs and operational priorities.
• Establish and monitor key performance indicators (KPIs) related to cost savings, supplier performance, contract compliance, and delivery outcomes.
• Ensure adherence to approved budgets, schedules, work plans, and performance commitments.
• Use project monitoring, issue resolution, and stakeholder feedback mechanisms to measure success and continuously improve outcomes.
• Build and maintain senior‑level relationships with strategic technical suppliers and oversee formal supplier performance evaluations.
• Collaborate closely with technology, finance, legal, security, and business leaders to align sourcing strategies with enterprise objectives.
• Serve as a trusted advisor to executive leadership on technical sourcing strategy, market dynamics, and emerging technology trends.

Director – Technical Software and Cloud Sourcing

• Sales employees will concentrate on acquiring new business and conducting customer visits in the field.
• When not in the field, they are expected to collaborate with their team from their assigned office location, if available.
• Lead Generation and Prospecting: Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
• Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
• Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
• Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
• Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

Sales Executive – Mobility

Support Engineer

• Instill confidence and loyalty in customers through thoughtful listening and clear communication, utilizing your knowledge of AT&T’s products and services to effectively service and retain customers.
• Simplify and explain customer bills, rate plans, and features of AT&T’s products and services.
• Troubleshoot and resolve customer-impacting issues, including voice and data problems that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning, and billing.
• Engage Tier 3 support (network and IT), third-party vendors, and suppliers as needed to resolve service faults and provide customer resolutions.
• Support wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service.
• Assist customers with the latest products and services, such as air cards, USB devices, and AT&T-provided software and applications.
• Manage all aspects of customer accounts, including activations, service changes, credit checks, collections, and maintenance of accurate records and reports.
• Interface with other departments, distribution centers, and management to resolve order, return, inventory, and escalation issues.
• Support returns, exchanges, upgrades, accessory orders, missing order requests, and inventory management for various locations.
• Sell products and services, making personalized recommendations based on customer needs.

Bilingual Technical Support Representative – English/Spanish

• Create meaningful connections with every customer
• Use a consultative sales approach guiding customers through their options
• Be part of the community through events and making outbound calls
• Work a schedule between 9am-9pm, including weekends
• Maintain a fast-paced, flexible work environment

Director

• Lead and direct large analytics teams responsible for strategic data analysis, predictive modeling, and trend analysis across multiple business domains.
• Translate complex datasets from internal and external sources into insights that drive business decisions, performance optimization, and strategic outcomes.
• Design and oversee advanced statistical modeling approaches to quantify variance, predict behaviors, identify causal relationships, and support enterprise decision-making.
• Develop and validate predictive models using large-scale datasets, ensuring accuracy and applicability in real-world business scenarios.
• Create executive-level reporting, dashboards, and visualizations that communicate data patterns, trends, and insights to senior stakeholders.
• Influence organizational strategy by partnering with business leaders to shape analytics-driven recommendations, process improvements, and business cases.

Director – Advanced Analytics

• Drive revenue growth by strategically managing client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers’ strategic business priorities.
• Client Relationship and Account Management: Identify, build, and maintain long-term client relationships. Understand their needs, utilize consultative skills to close sales, ensuring satisfaction and loyalty and may deliver tailored presentations.
• Sales Strategy and Revenue Growth: Develop and implement effective sales strategies to generate new opportunities and expand/retain existing accounts, meeting, or exceeding revenue targets.
• Market and Trend Analysis: Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge.
• RFP response Management: May develop and submit detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities.
• Customer Support and Dispute Resolution: May support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues.

Senior Sales Executive – Platinum Mobile

Vice President

• Own portfolio investment strategy and prioritization across BSE products, platforms, and shared services.
• Standardize business cases and ROI narratives (unit economics, cost-to-serve, TCO, run vs. change).
• Ensure benefits are tracked and realized post-launch.
• Establish portfolio-level governance with integrated roadmaps, outcome metrics, and decision-ready tradeoffs.
• Define and evolve the technical product operating model (intake, discovery, prioritization, roadmap governance, executive forums).
• Establish clear decision rights and accountability from intake through adoption and value realization.
• Set the bar for technical product management: role definitions, competencies, career paths, and performance expectations.
• Lead talent strategy: hiring, coaching, performance management, and succession planning.
• Build a community of practice with playbooks, templates, and training that reduce friction for engineering teams.
• Lead the transition from SDLC to AIDLC within technical product management.
• Define standards, guardrails, and playbooks for AI-enabled product practices (discovery, definition, prioritization, experimentation, learning loops).
• Establish metrics for AIDLC effectiveness (cycle time, definition quality, adoption, realized value).
• Partner with Engineering, Security, Data, and Architecture to ensure responsible, scalable AI adoption.
• Identify and drive opportunities to scale BSS and Supply Chain platforms and reduce duplication.
• Define strategy for shared capabilities (platform services, APIs, data foundations, CI/CD, observability).
• Drive adoption with measurable impact on cost, reliability, and developer productivity.
• Serve as a primary decision partner to BSE/CTX executives.
• Translate complex tradeoffs into clear options, risks, and recommendations.
• Improve execution predictability by strengthening sequencing, dependency visibility, and definition quality.
• Raise the quality of executive product narratives (investment memos, roadmap scenarios, success metrics).
• Bring an outside-in perspective through benchmarking and market insights.
• Leverage vendors and partners using performance benchmarks and commercial leverage.
• Stay current on AI-enabled product and platform practices and apply them pragmatically.

AVP Technical Product Technology – BSSE

• Create meaningful connections with every customer
• Meet sales targets and earn commissions
• Use a consultative sales approach guiding customers
• Participate in community events and make outbound calls

• Create meaningful connections with customers using personalized sales expertise
• Meet sales targets and earn commission through sales of AT&T products
• Use a consultative sales approach to guide customers through their options
• Participate in community events and manage online orders
• Make outbound calls to existing and potential customers