AT&T

Program Manager

• Responsible for managing projects or aspects of projects
• Providing guidance for specific tasks/subtasks
• Manages day-to-day activities and reviews work products for completeness and adherence to customer requirements & standards
• Provides supervision of multiple complex projects and principal liaison responsibilities with client on all business, technical and cost matters for task project planning, scheduling and implementation
• Directs completion of projects within estimated time frames and budget constraints.

Program Manager – Government

Sales

• Responsible for development and attainment of sales and service objectives through subordinate sales personnel within an assigned geographic area
• Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees
• Oversees Inventory and Compliance of subordinates including licensure, permits and documentation is per policy and procedure
• Will have fleet vehicle management responsibilities
• Interacts with other departments and vendors to resolve issues and develop strategic plans

Associate Director – In Home Sales

Manager

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team, and ensure customers experience our best-in-class services, entertainment, and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers receive an extraordinary experience with our products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Assistant Retail Store Manager

Bilingual

• Oversee all aspects involved in the daily operation of a retail store.
• From merchandising and product launches to meeting and exceeding sales objectives.
• Ensure that customers are provided with an extraordinary experience with our products and services.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Bilingual Spanish Retail Store Manager

Android Engineer

• Develop, maintain, and update multiple robust android applications for asset inventory, warehouse transactions, and asset deployment
• Providing critical support and innovation for supply chain technology solutions
• Delivering software increments in short iterative cycles using the agile development methodology
• Spearhead the release strategy for major releases, minor enhancements, and defect fixes
• Streamline code and resource usage to minimize load times and maximize responsiveness
• Mitigated deployment risks by creating detailed release plans, runbooks, and rollback procedures
• Leverage ServiceNow skills to contribute to FedRamp design, compliance, and application development efforts
• Manage workload effectively through strong time management and prioritization skills, ensuring timely delivery of high-quality results
• Commit to continuous learning and professional growth across the three core disciplines: Android OS, Agile development, and ServiceNow application development
• Collaborate with the team to gain in-depth understanding of supply chain operations and identify opportunities to add value through technology solutions
• Participate in security clearance renewal processes as required to support ongoing project and compliance needs

Android OS Engineer – SCRUM Master

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team.
• Ensure AT&T customers experience our best-in-class services, entertainment, and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers receive an extraordinary experience with our products and services.
• Provide the best-in-class paid training that will set you up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

• Take the lead at the center of store operations
• Manage and develop a team
• Ensure AT&T customers experience best-in-class services, entertainment, and technology
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers have an extraordinary experience with products and services
• Gain valuable experience coaching a team of retail sales consultants to meet sales and service goals

Bilingual Spanish Assistant Retail Store Manager

• Take the lead at the center of where it all happens – our retail stores.
• Oversee store operations, manage and develop a team, and ensure AT&T customers experience our best-in-class services, entertainment, and technology.
• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers receive an extraordinary experience with our products and services.
• Provide best-in-class paid training that will set you up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Account Executive

• Create meaningful connections with every customer, with personalized sales expertise.
• Meeting sales targets and earning commission through sales expertise.
• Use a consultative sales approach to guide customers through options.
• Make outbound calls to existing and potential customers.
• Work a schedule between 9am-9pm, including weekends.
• Stay current with evolving tech to meet customers' needs.

Bilingual Spanish Retail Sales Consultant

• Lead Generation and Prospecting: Actively hunt for new leads within your assigned territory through external networks and cold calling, meeting or exceeding weekly quotas for cold calls and door knocks.
• Client Engagement: Understand the communication and technology needs of small and mid-sized business customers. Present tailored growth opportunities and efficiencies to both current and potential clients.
• Account Development: Develop new accounts and expand existing ones by establishing and nurturing long-term relationships with customers.
• Consultative Selling: Utilize consultative selling skills to overcome objections, identify key trends, uncover customer needs, and leverage industry knowledge to find and close sales opportunities.
• Proposal Development: Craft responses for Requests for Proposals (RFPs) and present products and services that can benefit customers.
• Strategic Initiatives: Design and implement strategic initiatives to grow and retain the revenue stream of assigned complex accounts, ensuring high levels of customer satisfaction.

Senior Sales Executive 1 – Platinum Fib

• Manage client relationships, ensuring efficient, high-quality service delivery and satisfaction.
• Oversee staffing, skill development, and retention of consultants, providing mentorship and support.
• Manage project activities, ensuring budgets, schedules, and performance standards are met.
• Develop service offerings, client strategies, and best practices to meet business goals.
• Provide technical oversight, solving complex problems and ensuring solution accuracy and quality.
• Oversees entry to senior-level sales employees, responsible for executing sales plans, assigning tasks, and adherence to company policies.
• Leads the team to manage average sales quota or territory.

Sales Manager – Professional Services

• Partner with a store manager to oversee all aspects involved in the daily operation of a retail store.
• Assist with merchandising and product launches to help meet and exceed sales objectives.
• Ensure that customers receive an extraordinary experience with our products and services.
• Provide best-in-class paid training to set up for leadership success.
• Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Bilingual Spanish Assistant Store Manager

Client Services Representative

• Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery.
• Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks.
• Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues.
• Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards.
• Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation.
• Schedule, lead, and moderate all Joint Engineering Calls (JECs) with carriers.
• Ensure participation from all required stakeholders.
• Review 4G/5G mmWave designs and ensure alignment with applications.
• Manage revisions after site walks.
• Review venue Prime agreement and Applicants ground space to prepare MRC to include access fee, rent pass-through, revenue share and utilities.
• Prepare technical exhibits (design, frequencies/power, schematics).

Lead Client Services Project/Program Management

• Create meaningful connections with every customer with your personalized sales expertise.
• Use a consultative sales approach guiding customers through their options.
• Be a part of the community through events, filling online orders and making outbound calls.

Retail Sales Consultant

Network Engineer

• Interpret customer requirements and apply standard design approaches for service delivery.
• Fully document designs with diagrams, bill of materials, cabling sheets, configurations, and other supporting documents.
• Schedule maintenance windows for migrating user connections from legacy to modern infrastructure transition services with little to no impact on critical data flows.
• Provide technical expertise to Operations engineers and technicians, supporting fault isolation and resolution.
• Solve tough problems with innovative and scalable solutions.
• Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies.
• Obtain Authority to Operate (ATO) for new devices, software, and capabilities.
• Supervise (not manage) other network support specialists to plan, coordinate, and implement network services.
• Develop and improve design products, processes, and systems for our team to work efficiently and effectively.
• Escalation point for incident management enterprise level outages which involves troubleshooting across multiple enterprise segments and teams.

Program Manager – Government

Associate Director – In Home Sales

Assistant Retail Store Manager

Bilingual Spanish Retail Store Manager

Android OS Engineer – SCRUM Master

Assistant Retail Store Manager

Bilingual Spanish Assistant Retail Store Manager

Assistant Retail Store Manager

Bilingual Spanish Retail Sales Consultant

Senior Sales Executive 1 – Platinum Fib

Sales Manager – Professional Services

Bilingual Spanish Assistant Store Manager

Lead Client Services Project/Program Management

Retail Sales Consultant

Implementation Engineer, Network Engineer Level II – Government