Facilitate and coordinate the definition and prioritization of organizational strategic objectives and goals, leveraging an Objectives & Key Results (OKRs) model
Plan and organize strategic sessions, including weekly/bi-weekly staff meetings, quarterly planning sessions, town-halls, and AMA sessions
Build, monitor, and communicate the progress of cross-functional initiatives, including financial planning, budget management, staffing/labor plans, operational reviews, staff calls, and other critical Engineering Operations team activities
Ensure that reporting and dashboards accurately reflect relevant data, clearly informing senior leadership about status and potential obstacles
Actively engage in tasks to ensure the timely completion of deliverables and administrative responsibilities without requiring continual guidance
Manage data analytics and track KPIs, OKRs, and other performance metrics to measure operations performance
Conduct monthly and quarterly tracking and reporting of performance metrics and key accomplishments from various sources and analytics platforms for the Engineering Operations organization

Requirements

Bachelor’s degree in Business Management, Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience
10+ years’ experience with complex technology initiatives involving data analysis, software engineering, and program management
10+ years of experience in large technology organizations working in agile methodology
Experience managing large-scale cross-functional initiatives and programs
Experience developing and executing performance management roadmaps
Proficiency in using analytics platforms such as Advanced Excel, Tableau, and PowerBI to develop dashboards and reports
Expertise with collaboration, publishing, and design tools to coordinate team activities and professional communications, including MS Teams, SharePoint, PowerPoint, Word, Wikis, Adobe Photoshop, video/audio editing, and social media
Ability to convey information clearly and work effectively across internal and external teams
Customer-focused mindset with skills in managing expectations, providing proactive status updates, and producing high-quality work products
Strong analytical and problem-solving abilities
Excellent communication (oral, written, presentation), interpersonal, and consultative skills
Ability to work independently with good judgment
Self-driven with a genuine desire to learn new skills.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysissoftware engineeringprogram managementperformance managementKPI trackingOKR managementanalyticsdashboard developmentreportingagile methodology

Soft Skills

communicationinterpersonal skillsanalytical skillsproblem-solvingcustomer-focusedself-drivenindependent workorganizational skillsteam coordinationconsultative skills