Junior Customer Support Analyst – OnAir
Operative
Junior Technical Support Analyst – N1/N2
ASURIS
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
Tech Stack
Firewalls
About the role
- User support for internal and external users (N1 and N2)
- Deployment and maintenance of basic hardware and software
- Definition and control of access to IT resources
- Documentation of procedures and monitoring of technical resource performance
- Support for infrastructure and network fundamentals
- Application of information security concepts
Requirements
- Degree in Information Technology, Networking, or related fields
- Basic knowledge of network fundamentals and IT infrastructure
- Knowledge of information security (firewalls, switches) is a plus
- Experience with Fortinet is a strong plus
Benefits
- N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network fundamentalsIT infrastructureinformation securityfirewallsswitchesFortinet
Soft skills
user supportdocumentationmonitoring
Certifications
degree in Information Technologydegree in Networking
