Systems Support Analyst – Protheus
Espaçolaser
Support Analyst, Junior
Sifra
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
About the role
- Customer support via telephone, chat, and WhatsApp.
- Support for external users in the use of our portals.
- Remote-access support for external users.
- Follow-up on tickets through the internal system.
- Monitoring of onboarding and acceptance testing for new clients.
Requirements
- Completed or in-progress degree in a technology-related field
- Strong organizational and planning skills
- Ability to work effectively in a team
Benefits
- Bradesco Health Insurance: provided with no fixed monthly cost for you and your legal dependents.
- Bradesco Dental Care: also provided with no fixed monthly cost for you and your legal dependents.
- Flexible meal allowance: R$ 42.00 per day. Usable at supermarkets and restaurants; our card is Mastercard-branded.
- Transportation allowance or company shuttle
- Profit-sharing (PLR)
- Life insurance
- Total Pass
- Partnerships with language schools
- Support for continuing education
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organizational skillsplanning skillsteamwork
Certifications
degree in technology-related field
