Implementation Manager
Aflac
Payroll Implementation Specialist III – Mid Market
Asure Software
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Our Implementation Specialist provides expertise in new client Payroll and HRIS configurations of our mid-market Human Capital Management (HCM) software products.
- The Implementation Specialist owns a client’s successful adoption of our solutions and completes training in our software solutions, defines client user requirements, executes configurations and provides testing of the final product.
- Provide complete and successful Payroll & HRIS application implementation for clients, while being a subject matter expert with our software.
- Assist in conducting group presentations, training sessions and providing instruction on how to maneuver and maintain Asure Software.
- Own all stages of our client implementation and onboarding projects: Discovery: identify client business use needs and requirements. Configure: our Mid-Market HCM solution based on the client requirements and reporting needs. Deliver: training on the Mid-Market HCM configured solution. Deploy: successfully complete HCM implementation and onboarding. Support: clients until completion of first 2 successful payrolls.
- Deliver results on time and within or under budget.
- Ensure successful client adoption of Asure product(s) and procedures to ensure client success.
- Provide status reports and overall project updates to the project team.
- Provide support to overcome project hurdles, through client and internal team management with the goal of project completion.
- Identify opportunities to position other product and service offerings - creating overall client satisfaction with Asure.
Requirements
- Bachelor’s Degree or equivalent experience and education.
- 3+ years of proven professional consulting experience in implementing HCM software systems.
- 3+ years as an expert and/ or specialized knowledge of local, state and federal laws and regulations in Basic Payroll, Benefit Enrollment and Management, Recruitment, Performance Management and Developmental Tactics.
- 3+ years of proven experience with an HRIS, payroll software (Asure Software preferred), and web-based recruiting systems is preferred including logging into other systems and identifying which reports to be best utilized for the transfer of pertinent payroll & HRIS information.
- Strong proficiency in Microsoft Office applications and other software applications and tools required.
- Strong Excel capabilities with a focus on formulas, data integrity, pivot tables and VLookups.
- 3+ years of proven project management, organization and presentation experience.
- 3+ years proven experience with timekeeping applications such as Kronos, SwipeClock, Novatime, Attendance on Demand.
- Excellent verbal and written communication skills.
- Ability to learn technology quickly through instruction and self-training.
- Ability to teach adult learners new technologies and processes.
- Ability and willingness to troubleshoot and resolve problems in a timely manner.
- Passion for customer service and overall customer success.
- Business analysis and requirements gathering abilities.
- Previous conflict management skills.
- Willingness to learn and take ownership on projects.
- Demonstrate critical thinking with the ability to approach problems tenaciously and with a sense of urgency.
- Ability to travel from time to time (limited travel < 5%).
Benefits
- Medical, Dental, Vision, HSA, FSA- All effective on day 1!
- Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
- 401K Program with 3% safe harbor contribution
- Employee Stock Purchase Program
- Fitness Reimbursement Program
- Self-Managed PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HCM software implementationPayroll softwareHRIS configurationProject managementData analysisExcel (formulas, pivot tables, VLookups)Business analysisRequirements gatheringTraining deliveryClient onboarding
Soft skills
Communication skillsCustomer serviceProblem-solvingConflict managementCritical thinkingOrganizationPresentation skillsAdaptabilityTeam managementInstructional skills
Certifications
Bachelor’s DegreeProfessional consulting experience
