Implementation Specialist

• Executes enrollment strategy for Aflac accounts to drive premium and increase customer satisfaction
• Serves as the implementation single point of contact for new and existing clients
• Analyzes, monitors, and executes change requests for clients throughout the implementation phase
• Develops cross-business connections and continuously strives to provide superior customer service
• Partners with internal business units to address any client question or issue
• Drives the overall customer experience for clients serviced
• Travels to clients as determined by the account service strategy

Implementation Manager

Customer Engineer

Payroll Implementation Specialist III – Mid Market

RCM Implementation Manager – Healthcare