Astrica

Solutions Engineer

• Product Ownership: work with clients to understand business needs, define user stories, acceptance criteria, prioritize backlogs, and ensure delivery teams are building the right solutions on ServiceNow
• Pre-Sales Solutioning: partner with Astrica leadership in sales cycles, helping shape solution approaches, estimate work, and present value to prospective clients
• Trusted Advisor: act as a partner to client executives, handle product conversations, strategic discussions, and business value storytelling
• Voice of the client: serve as trusted point of contact for client escalations, resolving issues quickly and professionally
• Contract Creation: draft clear, accurate, and compelling contracts that balance client goals with delivery feasibility
• Support delivery teams during implementation to ensure engagements deliver expected value
• Occasionally travel up to 20% to meet clients or prospects in person

Senior Advisory Solutions Consultant