Astreya

Project Coordinator II

Astreya

full-time

Posted on:

Location Type: Remote

Location: California • Massachusetts • United States

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Salary

💰 $44,232 - $69,840 per year

About the role

  • The Project Coordinator II will plan and coordinate aspects of data center projects from initiation to delivery.
  • The role coordinates implementation processes including asset management, resource allocation, progress tracking, monitoring change control process, documentation, training and on-time delivery within budget constraints.
  • Responsible for asset and material management across data centers and warehouses.
  • Gather and maintain project requirement lists.
  • Provides weekly project updates including action item updates.
  • Schedules and coordinates project reviews and follows up on assigned actions.
  • Effectively and accurately communicate status to the project team.
  • Maintains and monitors project plans, project schedules, work hours and expenditures.
  • Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
  • Takes part in organizing, attending and participating in stakeholder meetings.
  • Documents and follows up on important actions and decisions from meetings.
  • Collaborates with various regional teams responsible for project resources and ticket resolution.
  • Assists with daily monitoring of the ticketing system, reassigning tickets where required.
  • Produces regular reports as required.
  • Assists with identifying trends or recurring problems and escalates to management for resolution.
  • Assists with locating and defining new process improvement opportunities.
  • Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
  • Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
  • Other duties as required.

Requirements

  • Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
  • Builds productive internal and external working relationships
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Flexibility essential - the role requires willingness to occasionally adjust work hours due to work with regional colleagues
  • Experience working with Microsoft Excel and Google Suite
  • Excellent Communication skills, both verbal and written
  • Previous experience with ticketing systems and/or project management system
  • Understanding of or previous experience in a technology driven environment
  • Proactive attitude and dependable
  • Excellent customer service skills
  • Ability to work both within a team and independently
  • Ability to multitask and prioritize workload
  • Ability to use good judgment, as well as problem-solving and decision making skills
  • Ability to maintain confidentiality and professional decorum
Benefits
  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementasset managementresource allocationprogress trackingdocumentationticketing systemsdata analysisKPI identificationprocess improvementbudget management
Soft Skills
communication skillsflexibilityproblem-solvingdecision makingcustomer serviceteamworkindependencemultitaskingjudgmentrelationship building
Certifications
Associate's degree