
Global IoT Program Manager
Astreya
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $98,040 - $154,800 per year
Job Level
SeniorLead
About the role
- The Project & Program Management Manager administers projects, allocating resources, assisting in the update of project plans, following up on project tasks with resources relating to projects, assists in tracking deliverables, milestones, and analysis of project data.
- Works on issues of diverse scope where analysis of a situation or data needs evaluation of multiple factors, including a familiarity with current business trends.
- Follows processes and operational policies while selecting methods and techniques for obtaining solutions.
- Acts as advisor to subordinates to meet schedules and/or resolve technical problems.
- Develops and administers schedules, performance requirements.
- May have budget responsibilities.
- Oversees multiple, cross-functional and technical projects.
- Collaborates with Astreya team members, leaders and individual contributors, as well as collaborate with customer business stakeholders.
- Aligns with the internal Astreya team and customer stakeholders on priorities and service improvement timelines.
- Structures and drives project planning and schedules, defines what project success would look like and drives execution to meet milestones and organizational objectives.
- Owns all program reporting and metrics delivery.
- Collaborates with the Astreya and the customer to develop and maintain service reporting dashboards.
- Owns the standard Monthly Operational Reporting (MOR) and Quarterly Business Review (QBR) decks and ensures timely updates and completion by the responsible Astreya service owner.
- Manages a diverse group of employees.
- Implements personnel on-boarding, training, and service improvement activities, ensuring systems, methodologies, and procedures are in place.
- Works closely with Talent Acquisition Teams to develop pipeline and process for hiring strong candidates and interview where necessary.
- Collaborates with internal teams to gather requirements and drive solutions with all internal and external stakeholders through all stages of assigned projects from the roadmap.
- Further, develops and maintains resources through coaching and guidance to understand career projection and build a succession plan for future career growth opportunities.
- Other duties as required.
Requirements
- Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
- Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Must be able to lead a cooperative effort among members of a project team.
- Has critical communication and listening skills, then shapes conversations both verbally and written based on each interaction.
- Ability to multitask and adapt to changing priorities.
- Capable of managing high pressure and short timelines.
- Highly collaborative and proactive.
- Extremely detail oriented.
- Able to apply critical thinking when solving problems and can determine when a problem is “done”.
- Must have an analytical data driven approach to reviewing and solving problems.
- Experience developing operation level solutions needed to eliminate process or technology related issues.
- Experience managing technical projects
Benefits
- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdata analysisbudget managementperformance metricsservice reportingoperational reportingtechnical project managementprocess improvementresource allocationscheduling
Soft skills
leadershipcommunicationcollaborationcritical thinkingproblem solvingmultitaskingadaptabilityattention to detailcoachinginterpersonal skills