Assurity Trusted Solutions Pte Ltd

Database Administrator

• Collaborating with application developers and system architects to design and develop database structures that align with the requirements of the organisation's applications.
• Writing and optimising database queries to ensure efficient data retrieval and manipulation, thereby enhancing the performance of the applications.
• Monitoring and fine-tuning database performance to improve the overall responsiveness and efficiency of the applications.
• Creating and maintaining data models that accurately represent the organisation's data and its relationships, ensuring that the databases are well-structured and scalable.
• Implementing automation processes for database deployment, configuration, and maintenance to streamline operations and reduce manual effort.
• Implementing and maintaining security measures within the databases to protect sensitive data, including access controls, encryption, and security best practices.
• Working closely with application developers to understand their database requirements, provide guidance on database best practices, and support them in optimising database interactions within their applications.
• Resolving database-related issues, providing support to application developers, and participating in incident response and problem resolution efforts.

Application Database Administrator

Cloud Engineer

• Support Zoom client meeting features such as meetings, team chats, whiteboard, webinar, cloud recording, AI companion, clips, notes, meeting captions, breakout rooms, and customer-managed key service with AWS.
• Support the deployment and management of Zoom Rooms at scale.
• Manage SaaS tenant controls and Zoom client settings, including Windows group policies and Intune managed devices (Apple iOS and Windows devices).
• Oversee cloud operations for Zoom meeting hybrid nodes hosted in AWS government commercial cloud.
• Manage cloud operations relating to RedHat Enterprise Linux AWS instances configured with roles such as Squid proxy, NAT, and NGIX load balancers.
• Ensure the documentation and operationalization of operations processes, controls, and technical designs.
• Evaluate and work out support processes with the Product Manager for new Zoom feature releases before enabling them for production deployment.
• Ensure smooth service delivery and implementation within the business context.
• Comply with technical, quality management, and security guidelines and policies.
• Manage infrastructure operations and support services to meet agreed service levels.
• Propose new solutions to enhance operational efficiency and improve infrastructure and services.
• Plan and support regular compliance and governance activities, such as annual security assessments and regulatory audits.
• Manage the incident escalation process with vendors, other infrastructure teams, and stakeholders.
• Lead regular operations cadences and contribute to product development and enhancements.
• Track assets related to service operations and availability.
• Other duties as assigned by the Manager or Team Lead.

Application Database Administrator

Operations Engineer, SaaS Platform and AWS CloudOps