Assurant

Manager, In-Home Service Network Optimization

Assurant

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $74,600 - $124,700 per year

About the role

  • Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner
  • Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement
  • Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary
  • Lead and support continuous improvement initiatives using Six Sigma and project management methodologies
  • Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence

Requirements

  • Bachelor’s degree in business, supply chain, operations, or related field
  • Minimum 5 years’ experience in partner/vendor management, service delivery, or operations
  • Demonstrated success in applying Six Sigma and project management principles
  • Strong analytical and problem-solving skills with experience in data-driven decision making
  • Proven ability to collaborate across cross-functional teams
  • Excellent communication and relationship-building skills
  • Proficiency in Microsoft Office Suite and data analysis tools
  • Travel up to 20%
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Six Sigmaproject managementdata analysisquantitative methodsperformance analysisservice deliveryoperations managementcontinuous improvementtrend identificationgap analysis
Soft Skills
analytical skillsproblem-solving skillscollaborationcommunication skillsrelationship-buildingleadershiporganizational skillsstrategic thinkingcross-functional teamworkadaptability