Associate Customer Care Representative
Assurant
full-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • United States
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Salary
💰 $15 - $25 per hour
About the role
- Receive in-bound calls from customers who want to open a claim
- Listen, solve problems, answer questions and work with them to find a resolution
- Use your expertise to proactively make recommendations that will help customers avoid future issues
Requirements
- Minimum high school diploma or GED
- 2+ years of customer service experience
- Relentless drive to provide exceptional customer service
- Excellent communication and listening skills
- Strong attention to detail and problem-solving skills
- Ability to adapt to change and work well in a fast-paced environment
- Ability to multi-task using technology while handling calls
Benefits
- Competitive compensation and paid time off
- Medical benefits begin on your first day
- Career advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillslistening skillsproblem-solving skillsattention to detailadaptabilitymulti-tasking
Certifications
high school diplomaGED