Assurant

Associate Business Systems Analyst

Assurant

full-time

Posted on:

Origin:  • 🇺🇸 United States • Ohio

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $54,900 - $92,000 per year

Job Level

JuniorMid-Level

About the role

  • The Business Support Analyst is responsible for working as a liaison between development team and operations team to gather and write system requirements.
  • Maintenance and support of system files and tables used to drive the base functionality of our applications, troubleshooting problems/issues and handling projects ranging from moderately to highly complex in nature or projects supporting corporate initiatives.
  • The Analyst’s primary role is to support the department’s systems and staff by recommending and implementing system enhancements that promote efficiency, compliance, and growth.
  • Provide production assistance and support – resolves system issues.
  • Support remote Access Users.
  • Enter moderate to complex changes to databases, subsystems and user-maintained tables that impact reports and interfaces to other systems.
  • Develop and provide complex ad hoc reports and comparisons.
  • Manage development and execution of test plans throughout project life cycle for projects with moderate to high levels of complexity.
  • Maintain SOX deliverables in the Forms Repository and conduct SOX audits on the System Access files/tables.
  • Manage projects that are of moderate complexity that may cross-departmental lines, prioritizing and coordinating activities of project team members independently.

Requirements

  • 4-6 years business analyst experience.
  • Excellent oral and written communication skills to effectively perform system support duties.
  • Ability to learn new applications and equipment.
  • Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions.
  • Keen observation skills to interpret and document complex workflow processes.
  • Ability to prioritize, organize and work independently or as part of a project team to complete multiple tasks.
  • Interpret business, compliance, and financial needs for moderately complex projects, with little or no background information or foundation.
  • Lead monitored supervised customer sessions and interviews.
  • Gather, analyze/research, and formulate data and process flows for projects with moderate to high levels of complexity.
  • Write business requirements for moderately complex projects, including the defining of scope and objectives.
  • Ensure IT understanding of requested modifications of more complex projects, and the accuracy of their technical documents.
  • Define and document detailed, functional business requirements, including systems scope and objectives for moderately complex projects.
  • Maintain SOX deliverables in the Forms Repository and conduct SOX audits on the System Access files/tables.
  • Provide production assistance and support – resolves system issues.
  • Support remote Access Users.
  • Enter moderate to complex changes to databases, subsystems and user-maintained tables that impact reports and interfaces to other systems.
  • Develop and provide complex ad hoc reports and comparisons.
  • Train and provide guidance to lower level Analysts and peers with less experience on moderate to complex system changes and processes.
  • Determine testing requirements for moderately complex projects involving interfaces with sub-systems.
  • Design/Draft test plans for moderately complex with expected results based on the modifications and design.
  • Manage development and execution of test plans throughout project life cycle for projects with moderate to high levels of complexity.
  • Identify, research, document, report and communicate any defects resulting from moderately complex projects.
  • Produce agreed upon deliverables on time, within estimates, and without error.
  • Fully support established standards and testing guidelines.
  • Timely retest and document the corrections made for defects.
  • Display detailed knowledge of project management principles and apply Company approved methodology.
  • Manage projects that are of moderate complexity that may cross-departmental lines, prioritizing and coordinating activities of project team members independently.
  • Identify project issues, and communicate progress and obstacles to sponsors and/management.
  • May direct and/or guide work of less experienced participants.
  • Contribute to the definition, planning, coordination, execution, and status reporting for projects of any.