Associations International

Strategy

• Assist ISPA executive leadership with the implementation of strategic and operational initiatives and help foster an efficient, collaborative team environment.
• Lead cross-functional strategic initiatives that support ISPA’s goals, ensuring priorities, timelines, communication and deliverables remain on track.
• Oversee the development, organization and continuous improvement of ISPA educational content, curriculum, and related learning resources.
• Partner with internal stakeholders, subject matter experts and external contributors to identify educational needs and develop programming that is relevant, practical and aligned with organizational priorities.
• Help oversee database-focused and technology-related initiatives, including Salesforce, JotForms, Fonteva and related systems.
• Identify inefficiencies, updates and enhancement opportunities related to ISPA’s systems and processes and help guide solutions that keep ISPA’s CRM structure relevant, efficient and user-friendly.
• Oversee ISPA CRM data practices by collaborating with team and partners to ensure strong data integrity measures are in place.
• Serve as the lead for identifying survey priorities and topics and directing the development of survey instruments, including the monthly member Snapshot Survey, member satisfaction surveys, event feedback surveys and nonmember surveys, using findings to inform strategic planning, improve member experience and evaluate program effectiveness.
• Oversee the speaker selection process for the annual ISPA Conference.
• Manage the topic lineup for the sessions to ensure member needs are being met.
• Oversee the ISPA Innovate and ISPA Expo Awards application and judging processes.
• Provide leadership for corporate headquarters meetings and related stakeholder experiences held in conjunction with the annual ISPA Conference.
• Serve as the lead for ISPA budget development and tracking for assigned areas, collaborating with team members to keep timelines on track and budget decisions thoughtfully evaluated throughout the year.
• Provide information for ISPA Board materials related to applicable areas of responsibility.

Director of Strategic Initiatives

Events

• Manage the full lifecycle of WBCA events, including pre-event planning, on-site execution, and post-event evaluation.
• Develop and manage detailed project timelines, ensuring deadlines, deliverables, and accountability across stakeholders.
• Collaborate with WBCA leadership and internal teams to align event logistics with organizational goals.
• Create and oversee on-site staffing plans, including schedules, roles, and points of contact.
• Provide hands-on, on-site leadership to ensure smooth execution and high-quality attendee experiences.
• Manage speaker logistics, including confirmations, contracts, materials, and travel or lodging support as needed.
• Coordinate with marketing and communications partners to ensure accurate speaker and program information for promotional materials.
• Lead coordination with A/V providers and hotel partners to specify technical needs and supervise on-site production.
• Manage the A/V RFP process, contracting, on-site oversight, and post-event invoice reconciliation.
• Research, contract, and manage the event or convention mobile app, including content uploads and ongoing updates.
• Support the management of third-party vendors, including contracts and operational logistics.
• Coordinate logistics related to meeting space, room blocks, food and beverage, and event flow.
• Develop and manage event budgets within assigned areas of responsibility (e.g., A/V, event technology).
• Review, reconcile, and resolve vendor invoices and billing discrepancies.
• Identify opportunities for cost savings while maintaining event quality and professionalism.

Director of Strategic Initiatives

Events Manager, Part-time