Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN)

Operations

• Manage the flow of data across platforms, including member databases, e-commerce, finance, CRM, and customer engagement systems.
• Gather, organize, transform, and prepare data from diverse sources such as MS SQL, MySQL, payment gateways, payment processors, JSON, and other structured or unstructured formats.
• Ensure accuracy and consistency of data through established governance and validation practices.
• Develop, maintain, and distribute recurring and ad-hoc reports and dashboards for staff and leadership.
• Translate business questions into clear reporting solutions and provide actionable insights.
• Support system integrations and troubleshoot data synchronization issues.
• Enable reporting and insights related to CRM systems and the sales pipeline, ensuring that membership growth, retention, and revenue goals are data-informed.
• Leverage middleware and automation tools to streamline data flow between platforms, reduce manual effort, and support integrations that keep systems aligned and up to date.
• Continuously improve processes for importing, exporting, and transforming data.
• Collaborate with leadership, analysts, and other stakeholders to ensure data resources meet organizational needs.
• Maintain security, compliance, and appropriate access levels for all reporting resources.
• Document data flows, reporting logic, and procedures to support operational continuity.
• Oversee and maintain the DOMO data warehouse environment.
• Schedule, monitor, and optimize ETL jobs and pipelines.
• Manage dataset connections and ensure stable integrations with external systems.
• Validate data loads, identify discrepancies, and implement corrections.
• Monitor warehouse performance and capacity to support reporting and dashboard demands.
• Archive, refresh, and sunset datasets as systems and requirements evolve.

Data Operations and Reporting Manager