Develop and execute integrated strategies for workforce optimization, staffing, capacity planning, and facility operations
Lead long-range planning for workforce development and facility expansion, renovations, or upgrades
Analyze workforce and facilities data to improve productivity, efficiency, and cost-effectiveness
Establish and track KPIs to monitor workforce metrics, facility performance, and operational goals
Implement and manage workforce and facility management systems and tools
Identify opportunities for process improvement and drive continuous enhancement across both functions
Develop, manage, and monitor budgets for workforce and facilities operations
Optimize labor costs and operational expenses through strategic resource planning
Provide leadership, coaching, and direction to workforce and facilities teams and promote professional development and succession planning
Ensure compliance with labor laws, safety regulations, and building codes and oversee risk assessments
Manage relationships with external vendors and contractors for facilities maintenance and improvements
Directly supervise employees within the Patient Solutions department, including interviewing, hiring, training, assigning work, appraising performance, disciplining, and resolving complaints
Requirements
Strong analytical and critical reasoning skills
Excellent communication and interpersonal skills
Proven ability to lead and motivate teams
Strong organizational and project management skills
Knowledge of relevant industry trends and best practices for both workforce and facilities management
Experience in organizational design, performance management, and talent development
Minimum of 3-5 years relevant work experience (minimum 3 years)
Ability to ensure regulatory compliance with labor laws, safety regulations, and building codes
Experience managing budgets for workforce and facilities operations
Experience managing relationships with external vendors and contractors
Willingness to undergo pre-employment background check
Must be eligible to work in the United States; sponsorship not available