Manager, Strategic Account Manager – Pharma
AssistRx
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
Visit company websiteExplore more
About the role
- Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions.
- Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners.
- Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio.
- Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights.
- Own and manage key account KPIs, including revenue retention and expansion forecasting, account profitability, and resource optimization.
- Analyze operational and financial data to identify trends, risks, and opportunities for improvement.
- Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations.
- Directly manage and develop a team of 5–6 Strategic Account Managers.
- Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards.
- Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement.
- Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency.
Requirements
- Bachelor’s degree from an accredited four-year institution or equivalent professional experience.
- 7+ years of experience in strategic account management, client strategy, or consultative sales roles.
- Demonstrated experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations.
- Proven ability to manage complex client relationships and deliver measurable business outcomes.
- Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions.
- High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio).
- 3+ years of people management or supervisory experience (preferred).
- Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment (preferred).
Benefits
- Supportive, progressive, fast-paced environment
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance
- Opportunity to impact patient outcomes through data-driven healthcare technology.
- Collaborative and mission-driven culture that values innovation and continuous learning.
- Access to cutting-edge cloud technologies and modern data engineering tools.
- Competitive compensation, comprehensive benefits, and career growth opportunities**
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic account managementclient strategyconsultative salesdata analysisKPI managementrevenue retentionaccount profitabilityresource optimizationproblem-solvingperformance management
Soft skills
relationship buildingleadershipcoachingcollaborationcommunicationstrategic planningaccountabilityinnovationclient successcontinuous improvement